Palliative Care Coordinator Job Spring Valley area,Nevada USA,Healthcare

Position: Palliative Care Coordinator (Full-time)

Description

The Palliative Care Coordinator provides assistance and coordinates the performance of various administrative, operational, and billing functions for the palliative care team. The functions include, but are not limited to, coordinating the billing/invoice process, authorizations, scheduling, communicating with patients/families/referral sources, and assisting with other administrative tasks. This role requires the ability to handle multiple processes simultaneously and prioritize and complete work within strict time frames.

Accountability

Reports to the CEO

FLSA

Hourly/Non-Exempt

Essential Job Functions

Assists with pre-billing cycle to prepare claims for submission by billing company

May perform audits of patient accounts to ensure accuracy of information

Ensures accurate and compliant coding

Assists with administrative duties for the Palliative Care department including scheduling for providers

Performs other clerical/administrative duties as needed

Communicates the hospice and palliative care benefits, with patients, patient families, or representatives, ensuring accurate information is provided, needs and preferences are assessed and refers patient for appropriate services

Inputs palliative care patients into EMR with accuracy

Ensures admission paperwork has been completed and is scanned into the patient’s medical record

Completes care coordination under the direction of the medical provider

Completes daily and weekly activity report to communicate progress on referrals, rejected referrals, admissions, and pending admissions

Other duties as assigned

Additional Functions

Adheres to patient rights, abuse reporting, and confidentiality policies

Attends scheduled staff meetings and in-service training

Adheres to the departmental dress code requirements related to personal grooming and attire

Participates in Performance Improvement activities as requested

Demonstrates reliability by making every attempt to report to work on time, providing proper notification for absence or tardiness, and follows policies related to time off requests

Assumes responsibility for on-going personal development and continuing education

Seeks guidance from supervisors as needed

Provides excellent customer service while maintaining a positive attitude and producing high-quality work

Physical/Safety Requirements

Must have the strength and endurance required to perform all job functions

May be required to sit for extended periods of time, push, pull and lift up to 25 lbs., go up and down stairs, walk as needed

Utilizes appropriate PPE as needed

Able to follow the designated plan of action in the event of a fire or other emergency/disaster

While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles, work-related stresses, and driving hazards

The individual may be required to drive to meetings with clients, health care professionals or patients’ homes

Must be able to utilize appropriate basic office equipment

Must use appropriate body mechanics as needed

While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles and work-related stresses

Position is Category 2 for potential exposure to blood/body fluids. (Does not usually require the performance of procedures or other tasks in the work routine that involve exposure to blood, body fluids or tissues, but Category 2 tasks may require the unexpected performance of these procedures)

The noise level in the work environment is usually minimal

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

In compliance with the Americans with Disabilities Act of 1990, the employer will provide reasonable accommodations to meet the work environmental and physical demands listed above.

Qualifications and Experience

Must be a certified Medical Assistant

Must have working knowledge of insurance verification process

Associate’s degree in business administration is preferred

Must possess excellent customer service skills and strong written and verbal communication skills

Must be detail oriented with the ability to prioritize and…