Optical Customer Service Representative

Optical Customer Service Representative

No Experience Required | Paid Training Provided

Do you enjoy helping people, working with customers, and being part of a team? We're hiring a Retail Sales Associate to join a fast-paced retail environment where customer service, communication skills, and a positive attitude are key to success. This is a great opportunity for candidates from retail, hospitality, food service, banking, wireless sales, customer service, or other customer-facing backgrounds looking for a stable career with growth potential.

In this role, you'll assist customers throughout their shopping experience, answer questions, process purchases and orders, maintain accurate customer information, and help ensure the store operates smoothly each day. You'll work closely with a supportive team to create a welcoming environment while delivering an exceptional customer experience.

• Greet customers and provide friendly, professional service.
• Assist customers with product selection and answer questions about available options.
• Process sales transactions, payments, and customer orders accurately.
• Update and maintain customer records and order information.
• Answer incoming phone calls and assist customers with inquiries.
• Communicate order updates and follow up with customers as needed.
• Support daily store operations, including organizing files, scanning documents, and completing administrative tasks.
• Maintain a clean, organized, and customer-ready environment.
• Collaborate with team members to ensure a smooth and positive customer experience.

• 0-1+ years of retail, customer service, cashier, sales, hospitality, food service, or banking experience.
• Strong communication and interpersonal skills.
• Comfortable using computers and learning new systems.
• Ability to multitask in a fast-paced environment.
• Positive attitude and team-oriented mindset.
• High School Diploma or equivalent.

• No industry experience required.
• Paid training provided.
• Great opportunity for candidates looking to grow beyond traditional retail roles.
• Stable schedule and long-term career potential.
• Customer-focused environment where people skills matter.
• Supportive team and advancement opportunities.

• Retail Associate
• Sales Associate
• Store Associate
• Cashier
• Customer Service Representative
• Restaurant Crew Member
• Server or Host
• Wireless Sales Representative
• Bank Teller
• Front Desk Receptionist
• Hospitality Professional
• Grocery Store Associate
• Assistant Store Manager

Spring Valley

• Monday-Thursday: 11:00 AM - 8:00 PM
• Friday: 10:30 AM - 4:00 PM

If you enjoy working with people, helping customers, and being part of a team, we'd love to hear from you.

Job Type &

Location:

This is a Contract to Hire position based out of Spring Valley, NY.

Pay and Benefits:

The pay range for this position is $18.00 - $21.00/hr individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision;
Critical Illness, Accident, and Hospital; 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available;
Life Insurance (Voluntary Life & AD&D for the employee and dependents);
Short and long-term disability;
Health Spending Account (HSA);
Transportation benefits;
Employee Assistance Program;
Time Off/Leave (PTO, Vacation or Sick…