Service Cashier & Front Desk Specialist

Qualifications

• Education: High school diploma or the equivalent.
• Other: Ability to read and comprehend instructions and information;
  Professional personal appearance;
  Excellent communication skills;
  Ability to meet company’s production and quality standards.

• Surroundings: Spend time indoors in air‑conditioned areas.
• Sitting: On a regular basis.
• Standing: On a regular basis.
• Walking: On a regular basis.
• Bending, twisting and/or stooping: Infrequently.
• Kneeling and/or squatting: Infrequently.
• Lifting: Less than 10 lbs, infrequently.
• Reaching and/or lifting overhead: Infrequently.
• Climbing: Stairs.
• Repetitive hand/finger movement: On a regular basis.
• Grasping/grabbing with hands: On a regular basis.

• Must be able to follow detailed instructions and communicate effectively both orally and in writing.
• Must be organized and able to work to specified deadlines.
• Able to work on computer(s) for long periods of time in an office environment.
• Must exhibit patience and tact in dealing with employees.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively.
• Understand the dealership’s terminology and methodology.
• Follow lawful directions from supervisors.
• Understand and follow work rules and procedures.
• Uphold the company’s non‑disclosure and confidentiality policies and agreements.
• Work evening, weekend and holiday work hours as required.
• Receipt monies accurately and be able to reconcile transactions at the end of each day.
• Must be able to multi‑task (answer phones & receipt of monies, etc.).
• Answer phones in a friendly and timely fashion.
• Set appointments accurately.

• Add new material to file records, and create new records as necessary.
• Answer questions about records and files.
• Assign and record or stamp identification numbers or codes to index materials for filing.
• Eliminate outdated or unnecessary materials, destroying them or transferring them to inactive storage according to file maintenance guidelines and/or legal requirements.
• Find and retrieve information from files in response to requests from authorized users.
• Keep records of materials filed or removed, using logbooks or computers.
• Perform periodic inspections of materials or files to ensure correct placement, legibility, and proper condition.
• Design forms related to filing systems and scan or read incoming materials to determine how and where they should be classified or filed.
• Perform general office duties such as typing, operating office machines or online systems, and sorting mail.