Account Associate, Insurance - Houston, TX

About the Role

We are seeking a driven, energetic Account Associate to join our dynamic Insurance team in Houston, TX.

• Prepare, issue, file, update and manage time‑sensitive insurance documents critical to the business, including but not limited to certifications of insurance, endorsement requests, loss summaries, quotes, binding requests, renewal letters, mod analysis, and many more.
• Learn industry terminology and commercial insurance coverage basics.
• Conduct research; compile information for Account Managers and Account Executives.
• Participate in off‑site carrier, client, and prospect meetings as required.
• Keep the insurance filing and database system up to date (Applied Epic).
• Assist in creating proposals, summary of insurance, and presentations.
• Responsible for billing accurately and timely, audit processing.
• Maintain ongoing communication with clients and industry partners to insure a high‑level of customer service.
• Provide backup for other team members during their absence.
• Additional responsibilities as required.

• Time management and ability to prioritize work.
• Attention to detail.
• Problem‑solving skills.
• Professional written and verbal communication.
• Proficient in Applied Epic, Microsoft Office product suite, and Adobe Pro systems.
• Undertake various duties and special projects as assigned.

• Comprehensive Benefits Package.
• Collaborative and innovative environment.
• Culture of continuous learning and professional development.
• Competitive salary package.
• 401(k) with above‑average employer match of up to 5% of your salary.
• Leadership training and support.
• Work/Life Balance (Summer Fridays, flexible work arrangements and mental health services).
• Education and Student Loan Assistance.

The salary range for this position (intended for U.S. applicants) will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location.

American Global is proud to be an equal opportunity workplace. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard.

If you would like to learn more about the reasonable accommodations we provide, email