Account Associate, Surety - Houston, TX
Listed on 2026-07-13
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Administrative/Clerical
Office Administrator/ Coordinator
About the Role
We are seeking a driven, eager-to-learn Account Associate to join our dynamic Surety team in Houston, TX.
Key Responsibilities- Manage all administrative service delivery functions including bond issuance, modifications, renewals, cancellations, invoicing, collections, file and database management, and other related activities.
- Keep surety filing and database system organized and up to date (Erlon & Applied Epic).
- Responsible for accurate and timely billing.
- Manage the clients’ daily bonding needs, including receipt and review of bond requests.
- Maintain ongoing communication with clients and their underwriters to ensure a high level of customer service.
- Communicate with Account Managers and Account Executives to ensure a high level of customer deliverables.
- Additional responsibilities as required.
- Data entry experience and excellent interpersonal skills.
- Competence in Microsoft Office tools such as Word, Excel, and Adobe.
- Task- and detail-oriented.
- Team player with demonstrated professional communication and organizational skills.
- High school diploma or equivalent; college degree preferred.
- Notary License a plus.
- Comprehensive Benefits Package.
- Collaborative and innovative environment.
- Culture of continuous learning and professional development.
- Competitive salary package.
- 401(k) with above-average employer match of up to 5% of your salary.
- Leadership training and support.
- Work/Life Balance (Summer Fridays, flexible work arrangements and mental health services).
- Education and Student Loan Assistance.
American Global is proud to be an equal opportunity workplace. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard.
If you would like to learn more about the reasonable accommodations we provide, email
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