Director Sales Operations

About NAES

At NAES, you’ll find engaging and challenging career opportunities across conventional power generation, renewable energy, energy storage, grid operations and complex industrial facilities. At every level of the company, our people share a common goal: to instill confidence in our clients through a steadfast commitment to safety, integrity, and the quality of our work. NAES is the largest independent operator of power facilities in the industry, managing more than 400 facilities and over 60 GW of generation under contract across the United States, Canada, Mexico and the UK.

Powered by a team of roughly 4,000 people, we now support the full life cycle of energy and industrial plants — from development and construction through operations, optimization, digital transformation and decommissioning — giving our employees the opportunity to grow their careers while helping to modernize the critical infrastructure that keeps communities running.

The Director of Sales Operations is responsible for driving commercial effectiveness, process discipline, and scalable revenue performance across EP product lines. Lead the development and execution of sales operating plans, performance management frameworks, and commercial processes that enable profitable growth. Oversee CRM governance, analytics, marketing execution through external partners, and the Equipment Model (Asset Program) to ensure alignment with strategic objectives and future revenue opportunities.

• Translate commercial strategy for EP product lines into actionable sales operating plans, including segmentation, ICP definition, territory planning, and market prioritization
• Lead the annual operating plan, including quota allocation, capacity planning, and revenue target alignment
• Ensure alignment between sales objectives and broader business goals

• Lead sales planning and performance management, including budgeting, forecasting, pipeline governance, and KPI development
• Establish and manage a structured business review cadence to track performance, identify gaps, and drive accountability
• Improve forecast accuracy and pipeline visibility across the organization

• Drive continuous improvement of the end-to-end ITO (Inquiry-to-Order) process, standardizing workflows and enhancing productivity, conversion rates, and cross-functional alignment
• Partner with Sales, Operations, and Finance to streamline processes and remove bottlenecks

• Oversee CRM governance, data integrity, and system optimization
• Develop dashboards and reporting frameworks that provide leadership with actionable insights into revenue performance, margin trends, and pipeline health
• Ensure CRM adoption and alignment with commercial processes

• Oversee marketing execution through external agency partners
• Ensure demand generation, brand positioning, and campaign initiatives align with target segments and commercial growth objectives
• Monitor campaign effectiveness and optimize marketing ROI

• Design and govern a structured framework for the Equipment Model (Asset Program) as a virtual inventory platform
• Establish processes to source, vet, approve, and manage assets to support future sales opportunities
• Ensure alignment between asset strategy and commercial objectives

• Lead change management initiatives across the commercial organization
• Drive adoption of new processes, tools, performance frameworks, and operating disciplines
• Foster a culture of accountability, data-driven decision-making, and continuous improvement

The position reports to VP, Sales Operations and works regularly with Sales, Operations, Finance, external marketing partners, and senior leadership.

The initial compensation is $167,900 to $193,100.

• Bachelor’s degree in business, engineering, or related field from an accredited college or university recognized by the United States Department of Education or equivalent

• MBA or…