Insurance Customer Service Representative

Job Description

Our office is growing and we are looking to bring on a new insurance customer service representative to fit into our close-knit office! As an insurance customer service representative, you will have the chance to learn how to market and tailor our products to the individual customers we serve. You will be responsible for being a point of contact to our customers and ensuring that their needs are taken care of in a timely manner.

To excel in this insurance customer service role, you will need to be energetic, motivated, and ready to let us help you learn the industry and obtain the tools you need to succeed!

• Paid Time Off (PTO)
• Hands on Training
• Mon-Fri Schedule
• Evenings Off
• Career Growth Opportunities
• Weekends Off

• Complete Binding Authority (about 40 hours).
• Past insurance experience is a plus.
• Must have a friendly voice to assist customers with policy services, identify customer needs, and market appropriate products and services that fit each individual client.
• Must possess knowledge of computer and telephone systems in order to complete tasks.
• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

• You must have your Texas General Lines P&C license or be willing to obtain a Texas General Lines P&C license.
• Being people-oriented and self-motivated will greatly impact your overall success in this position.
• You must be able to communicate effectively and have exceptional written, verbal and listening skills.
• You must be able to use a computer and telephone system.
• You must have reliable transportation.