Move - In Coordinator

Are you passionate about helping new residents seamlessly transition into their new homes? We have an exciting opportunity for a Move-In Coordinator who is organized, compassionate, and ready to make a difference in our community. If you’re ready to bring your organizational skills and compassionate nature to our community, we’d love to have you on our team! Help us create a seamless transition for our new residents.

• 401K with a 4% safe harbor match
• Perks at Work
  - Discounted pricing on purchases
• Holiday Pay including a Floating Holiday
• Generous PTO that rolls over year over year
• Employee Assistance Program
• Paycheck Advances
• Healthcare options
• Financial Hardship Programs
• Compassionate Leave
• PTO Cashout Option

Location
:
Spring Creek Village

Pay Rate
: $18/hr.

• Reach out to families immediately after the sale for introductions and coordination.
• Help families and residents with all move-in logistics (excluding care issues).
• Perform pre-checks of apartments and follow up on any readiness issues.

• Welcome residents and families on move-in day.
• Ensure staff are aware of new residents by notifying nurses and caregivers.
• Provide brief orientations to new residents and families.
• Check in with families within 24-48 hours after move-in.
• Provide back-up support for community tours, showcasing the community’s features and benefits.

• Assist the Director of Sales & Marketing with prospective resident calls and community tours.
• Provide information about services and programs to prospective families and referral sources.
• Respond promptly to inquiries from all referral sources, prospective residents, and families.
• Maintain minimum supply levels of promotional and move-in packets.
• Support data entry tasks using the YARDI System.
• Convert working files to permanent files.
• Assist with planning and production of community events as requested.
• Be an active member of the community’s emergency response team.
• Maintain a professional appearance and good personal hygiene per company policies.

• Prior experience in marketing/sales, preferably in a senior living or multi-family environment.
• Proficient verbal and written communication skills in English.
• Excellent customer service skills both in person and on the telephone.
• Well-developed time management and organizational skills with high attention to detail.
• High school diploma or equivalent.
• Experience with YARDI or other client management systems is highly preferred.
• Must be flexible with working hours, including some weekends.

EOE/M/F/D/V