Ford Guest Relation Assistant Job Spring area,Texas USA,Entertainment & Gaming

Position: FORD GUEST RELATION ASSISTANT

Customer Care Agent

Our Business is BOOMING! Join our team and start a career, not a job!

Randall Reed’s World Class Automotive Group

The World Class Automotive Group Talent Acquisition Team recruits talent to compliment the Randall Reed family of dealerships in Houston and Dallas locations. Through dealership acquisitions and business growth we are in need of quality individuals to staff our corporate and dealership needs. The World Class Automotive Group seeks individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career.

Due to our recent growth and acquisitions we are looking for individuals to fulfill the following position:
Customer Care Agent, Planet Ford 45, Spring TX.

Key Accountability Areas

Deliver all sold vehicles to customers with an emphasis placed on complete customer satisfaction by explaining the dealership’s philosophy and customer viewpoint questionnaire

Ensure all customer license plates are installed & delivered

Verify all customers are introduced to the service department & the first service appointment has been set

Ensure all customer concerns are addressed within 24 hours

Ensure all supplies are accounted for, properly stocked and are in a clean orderly manner

Compensation Plan

Hourly wage
Customer Satisfaction bonuses

Benefits

401K
Health Insurance
Dental Insurance
Disability & Life Insurance
Flexible work schedule

Educational and Long Term Career Assistance

World Class University
New hire orientation
OJT on the job training
Manufacturer’s certification processes
Soft skills / work process training
Established career paths to achieve long term success

#J-18808-Ljbffr