CNA -Care Lead

CNA Care Lead

Aloma Healthcare, Inc. seeks a talented and experienced CNA Care Lead to join us for a full-time role as an individual contributor. The CNA Care Lead will be responsible for leading patient care teams and ensuring provision of quality healthcare services to all patients. The CNA Care Lead must possess excellent communication, problem-solving, and customer service skills, as well as the ability to remain organized and multitask.

Responsibilities

• Lead patient care teams to ensure provision of quality healthcare services
• Develop team performance plans, goals, and objectives
• Oversee patient care services, including scheduling, tracking, and evaluating
• Monitor patient care processes and adjust as needed
• Maintain up-to-date records of patient care services
• Ensure compliance with all healthcare laws, regulations, and policies
• Monitor patient care teams to ensure quality and compliance with safety protocols
• Communicate proactively with patients, management, staff, and other healthcare professionals to foster positive relations
• Generate KPIs (key performance indicators) and PIP (performance improvement projects) and metrics to improve company base and client level improvements
• Conduct and oversee quality meetings (QAPI) and conduct compliance operation audits (client and staff files)
• Attend conferences and marketing events and manage media relations/external communications
• 80% of assignments will involve home care responsibilities

Requirements

• Bachelor's degree in related healthcare field
• 5+ years of professional healthcare/ direct care experience
• Strong knowledge of healthcare regulations and laws
• Excellent communication, problem-solving, and customer service skills
• Proven ability to lead teams in a positive, productive manner

Skills

• Excellent interpersonal skills and ability to communicate effectively
• Demonstrates proven decision-making skills
• Working knowledge of office equipment preferred, computer experience required
• Must be able to read, write and comprehend English

EEOC Statement

Aloma Healthcare, Inc. is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.