Bilingual Medical Scheduler

Minivasive Pain and Orthopedics Scheduler

Minivasive Pain and Orthopedics is looking for a full‑time Scheduler to join the team!

The Scheduler is responsible for checking out patients and understanding patient needs to successfully organize and schedule procedures accordingly and promptly.

• Communicates with all appropriate parties regarding patient and procedure
• Follows‑up and ensures all documentation is obtained
• Verifies if all authorizations have been obtained prior to scheduling procedures
• Schedules and/or reschedules patient follow‑ups and procedures
• Coordinates transportation for procedure patients, if needed
• Informs and provides patient with necessary information and instructions prior to procedure date
• Follows‑up on all Canceled or No‑Show Patients
• Checks‑out patients
• Sends prescriptions to pharmacy via fax or e‑mail
• Moves patients through appointments as scheduled
• Answers telephone and deals with inquiries
• Scans and files into patient docs on eCW
  • H&P, Orders, Procedure Document, and prescriptions, if applicable under RX folder
• Manages filing and record‑keeping activities
• Updates daily log for all patients’ office visits
• Updates daily log of all patients who have confirmed procedures
• Submits information to verification department for pre‑authorization
• Ensures completeness and accuracy of patients’ forms
• Reports statistics as required
• Protects patient and family privacy rights and maintains confidentiality of patient records in accordance with policy, procedure, and HIPAA requirements
• Travels as necessary to other facilities
• Other duties as assigned

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
• Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word, and eCW
• Strong attention to detail: being careful about detail and thorough in completing work tasks
• Ability to work independently with little or no supervision and to get things done
• Ability to communicate professionally with patients
• Energetic with a desire to learn and develop new skills
• Ability to travel between various locations if needed

• High School diploma or GED
• Six (6) months of experience in a medical office scheduling setting

• 3 Medical Plans
• 2 Vision Plans
• Employee Assistant Program
• Short‑ and Long‑Term Disability Insurance
• 401(k) with a 2‑year vesting
• PTO + Holidays

Minivasive Pain and Orthopedics is an outpatient clinic network serving the greater local Houston, TX area. Our teams strive to deliver personalized and compassionate care to meet our patients' individualized needs. At MPO, we continue to seek talented individuals who are passionate about making a difference and developing their clinical skillset. Come join our team at Minivasive Pain and Orthopedics and unlock your potential for excellence.

Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Employment for this position is contingent upon the successful completion of a background check and drug screening.