Part-Time PC Technician II

PURPOSE AND SCOPE

The Part Time PC Technician II supports and maintains computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The technician troubleshoots problem areas in a timely and accurate fashion and provides end‑user training and assistance where required.

• Excellent technical knowledge of network and PC hardware.
• Detailed understanding of Windows, Mac, Unix operating systems and/or AV systems as required.
• Ability to operate tools, components, and peripheral accessories.
• Ability to read and understand technical manuals, procedural documentation, and OEM guides.
• Background of strong customer service orientation.
• Strong written and oral communication skills.
• Self‑motivated and directed.
• Keen attention to detail.
• Skilled at explaining technical subjects to non‑technical and technical customers.
• Has expertise in principles and concepts underlying an area of IT.
• Current and proficient in new concepts or practices in own IT discipline, applying that knowledge to the current work.
• Has in‑depth understanding of the different aspects of the College's purpose and operations (academic; research; administrative).
• Ability to effectively prioritize and execute tasks in a high‑pressure environment.
• Has some awareness of external trends and best practices.
• Demonstrates flexibility and discretion in negotiations with customers and/or colleagues.
• Ability to seek opportunities and set some goals for own development.
• Ability to follow team and OTS procedures, but regularly evaluates those procedures.
• Ability to know and follow standard operating procedures.

The work is sedentary. Typically, the employee sits comfortably to do the work. There may be some walking, standing, bending, carrying of light items such as papers, books, or small parts, or driving an automobile. No special physical demands are required to perform the work.

• Equipment used: PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment.
• Interface with internal and external contacts as needed to carry out the functions of the position.
• Work is performed in a climate‑controlled office with minimal exposure to safety hazards.

• High school diploma or GED.

Hourly Pay Rate is $15.60.

The institution offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax‑deferred retirement plan, and additional benefits.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.