Retail Peripherals Software Technical Program Manager

Job Summary

HP Retail and Industrial Solutions Business have a large and growing portfolio. HP is leading the industry by providing well-designed, robust, peripheral hardware portfolio. The Peripheral Technical Program manager (TPM) will deliver features and software for our POS and peripheral hardware. The TPM will serve as a bridge between the cross functional (HW Engineering, Supply Chain, Product Management, Quality and Service) teams and the peripheral vendors.

The TPM is the primary technical point of contact between HP and the peripheral vendors and customers, setting specs, defining test plans, and solving problems. As subject matter expert, the TPM will work with Product Management to tell the story to our customers. The TPM will work directly with customers to answer questions and resolve issues.

• Manages and leads a program involving multiple functions and project teams to drive the engineering development and implementation process for a product or service offering.
• Oversees logistics of parts for builds and prototypes and works on multiple projects, simultaneously.
• Develops and directs development of schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program.
• Manages activities of supporting project teams and internal development partners; ensures progress against established plan and makes determinations based on analysis of business information to alter or update schedule and resource allocation to meet product requirements and development schedule.
• Manages program to ensure procedural compliance, maintenance, and safety practices are followed for new and existing equipment.
• Communicates program progress, escalations, and issue analysis to product stakeholders; collaborates with management and internal manufacturing and development partners to recommend and implement changes to product, processes, or business practices to resolve escalated issues, produce solutions, and ensure adherence to budgets and established product roadmaps and schedules.
• Follows up on open points/actions that were observed during trials; ensures conveyed as actionable items.
• Drives innovation and integration of new technologies and quality initiatives into projects and activities in the manufacturing and/or engineering organization.
• Drives best practices through documentation control policies and procedures.
• Leads and provides guidance and mentoring to less-experienced staff members.

Recommended

• Four-year or Graduate Degree in Computer Science, Engineering, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in engineering development and implementation, project planning tools and software packages, people management, or a related field.

NA

• Computer Science
• Continuous Improvement Process
• Milestones (Project Management)
• New Product Development
• Process Improvement
• Project Engineering
• Project Management
• Project Planning
• Project Schedules
• Risk Management
• Scrum (Software Development)
• Software Development
• Sprint Planning

The pay range for this role is $116,150 to $182,400 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.