Service Manager

Job Description What to Expect in the Role:

• Responsible for a 24-hour response to service requests.
• Responsible for scheduling and performing preventative maintenance.
• Responsible to be available to work on an on-call basis.
• Analyzes and resolves work problems or assists workers in solving work problems.
• Initiates or suggests plans to motivate workers to achieve work goals.
• Responsible for the supply and upkeep of all tools required by John Deere and its affiliated companies for Service Technician.
• Responsible for reporting unusual or extraordinary circumstances regarding the equipment to manager.
• Responsible for maintaining the required property uniform and insuring a professional appearance and attitude for all service personnel at all times.

• Bachelor’s degree in business management or agriculture field.
• Knowledge of agriculture, especially farming and ranching.
• The individual should be a self-starter, detail oriented and organized. Qualifications include excellent communication and interpersonal skills at all levels of the organization and with outside contacts.
• A parts manager should possess great knowledge in various types of parts involved in the company.
• He or she should possess skills in troubleshooting. If everyone failed to detect a trouble, then he or she has to find out the problem in any parts and solve the problem.
• Must have a valid driver’s license in good standing, the ability to be an approved driver for the company and to safely operate vehicles.