Sales Engagement Manager
Job in
Spring, Harris County, Texas, 77373, USA
Listed on 2026-07-01
Listing for:
HP
Full Time
position Listed on 2026-07-01
Job specializations:
-
Management
Operations Manager, Change Management, Regulatory Compliance Specialist
Job Description & How to Apply Below
Sales Compensation Engagement Manager
HP is seeking a Sales Compensation Administration Manager to lead the AMS regional team responsible for end-to-end incentive compensation operations across the Americas. This role owns the operational integrity of the monthly compensation cycle for thousands of sellers, managing a team of Sales Compensation Analysts while driving process standardization, platform adoption, and AI-enabled transformation. The ideal candidate combines deep hands-on knowledge of SPM platforms and compensation mechanics with the leadership instincts to develop a high-performing team, influence cross-functional stakeholders without authority, and operate with precision in a high-stakes, high-volume environment.
This role reports into the Global Sales Compensation Operations leadership and serves as the primary accountability layer between HP's seller-facing compensation commitments and the systems and processes that deliver on them.
- Lead, develop, and manage a team of Sales Compensation Analysts supporting the AMS region
- Own the monthly AMS calculation cycle end to end, from data readiness through payment release and establish accountability standards across the team
- Set performance expectations, conduct regular 1:1s, and build individual development plans aligned to team growth needs
- Serve as the primary escalation point for compensation issues, disputes, and cross-functional conflicts within AMS
- Monitor team capacity and workload distribution across cycles and peak periods
- Oversee semi-annual plan rollouts and mid-cycle updates across AMS compensation plans
- Ensure accurate and timely execution of incentive calculation cycles in the SPM platform
- Establish and enforce pre- and post-calculation validation standards and reconciliation protocols
- Own the AMS claims and dispute resolution process ensuring appropriate triage, SLA adherence, and systemic root cause identification
- Oversee generation and distribution of sales compensation letters and acknowledgement tracking across AMS
- Maintain accountability for payment accuracy and on-time delivery across all AMS seller populations
- Lead transformation initiatives focused on automating manual workflows, improving data quality, and reducing cycle time
- Participate in AI-enabled SPM improvement initiatives, including:
- Claims triage automation and intelligent dispute routing
- Validation workflow automation and anomaly detection
- Reporting and performance monitoring enhancements
- Reduction of manual adjustments through field education and proactive identification of errors
- Serve as the primary AMS operations partner to Sales Compensation Design, Finance, GRO and CO leadership.
- Translate operational issues into structured business cases for systemic resolution
- Represent AMS operations in steering committee discussions, platform decisions, and program governance forums
- Partner with EMEA and APJ regional counterparts to ensure cross-regional consistency in process design and escalation standards
- Bachelor's degree in Business, Finance, Information Systems, or related field
- 7-10 years of experience in Sales Compensation Administration or Revenue Operations, with at least 2-3 years in a people management or team lead capacity
- Hands-on experience with at least one enterprise SPM platform (Forma.ai, Varicent, Xactly, SAP Callidus) for administration, and cycle management
- Experience supporting large sales organizations with complex go-to-market structures (direct, channel, partner, specialist) required
- Demonstrated experience managing compensation operations for a regional or multi-country seller population
- Understanding of compensation plan mechanics, crediting models, quota deployment, and incentive calculation logic
- Proven ability to manage high-volume operational environments
- Strong people management and ability to develop analysts
- Experience managing cross-functional stakeholder relationships and influencing decisions without direct authority
- Advanced analytical skills able to diagnose root cause, identify…
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