Facilities Director

About The Role

As a CBRE Facilities Director, you will serve as the primary client contact for the delivery of facilities management services to oversee a Global Headquarters in the Houston area. We’re looking for an experienced leader who will approach this role like a general manager for a high‑end hospitality or resort property. This 4‑million‑plus‑square‑foot campus is comprised of 16 buildings and sits on over 380 acres.

It serves as the global headquarters for one of the largest integrated fuels, lubricants, and chemical companies in the world. The Facility Director will define what the experience feels like day to day. This is a hospitality‑leadership role in a corporate environment that oversees facilities management as part of a wider remit, setting and holding the standard across every touchpoint in the building — from the arrival experience to executive dining, from the events calendar to how a work order gets closed, from HVAC preventative maintenance to emergency break‑fix, with the precision and intentionality of the best hotels in the world.

The scope spans facilities, food & beverage, reception and visitor management, events and conference services, data center management, janitorial, security, mail, shipping & receiving, logistics, retail management, and technology. Some of those teams report directly to you, and you manage hiring, goals, bonuses, and performance. Many do not — they are employed by vendor partners. You set the standard, enforce quality, and own every outcome regardless of who signs the paycheck.

You’ll manage an operating budget in excess of $50 million, with full transparency to a client who thinks about money the way you’d expect from a multinational corporation. That means real P&L ownership: variance reporting, forecasting, cross‑category trade‑offs, and the ability to connect every dollar to a tangible experience outcome. You’ll guide a dedicated team with a strong sense of ownership, implementing innovations and driving savings for the client without sacrificing the highest levels of customer service.

This job is part of the Facilities Management functional area, which focuses on all aspects of the operations of a set of assets, providing support to the client/property owner regarding all repairs and investment plans.

• Provide formal supervision to employees; monitor the training and development of staff; conduct performance evaluations and coaching; oversee recruiting and hiring of new employees.

• Coordinate and manage the team's daily activities; establish work schedules, assign tasks and cross‑train staff; set and track staff and department deadlines; mentor and coach as needed.

• Review the client’s strategic plans for appropriate staffing levels to meet expectations.

• Create action plans to improve financial positions; manage negotiations for contract services.

• Meet with the client management team and appropriate departments to discuss status of the property, resolve any concerns and discrepancies.

• Apply a robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross‑functional performance.

• Lead by example and model behaviors that are consistent with CBRE RISE values; persuade managers and other colleagues to take action while being guided by the organization’s functional business plans; negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.

• Identify and solve multi‑dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department.

• Significantly improve and change existing methods, processes, and standards within the job discipline.

• Bachelor’s Degree preferred with 8‑12 years of relevant experience; in lieu of a degree, a combination of experience and education will be considered. Facility Management certification preferred.

• Hospitality instinct built through direct hospitality industry experience — hotels, premium F&B, luxury events, or equivalent environments where the standard is felt, not just measured.

• P&L ownership at $25 M+ annually with demonstrated authority to make…