Enterprise Operations Executive Communications Manager

Description

The Enterprise Operations Executive Communications Manager enables Enterprise Operations leaders to successfully deliver enterprise scale narratives by driving clear, credible, and outcome‑focused communications and change strategies. Reporting to the Enterprise Operations Chief of Staff, this role ensures that our strategic priorities across Supply Chain and Digital organizations are understood, adopted, and sustained—internally across HP and externally with key stakeholders as needed.

The Enterprise Operations Executive Communications Manager enables Enterprise Operations leaders to successfully deliver enterprise scale narratives by driving clear, credible, and outcome‑focused communications and change strategies. Reporting to the Enterprise Operations Chief of Staff, this role ensures that our strategic priorities across Supply Chain and Digital organizations are understood, adopted, and sustained—internally across HP and externally with key stakeholders as needed.

Enterprise Operations leaders consistently communicate priorities, decisions, and progress with clarity and credibility.

• Lead executive communications for senior Enterprise Operations leaders, including presentations, leadership messaging, town halls, and organizational announcements.
• Translate enterprise strategy, operational priorities, and transformation initiatives into concise, executive‑ready narratives.
• Provide editorial oversight to ensure consistency, accuracy, and alignment with HP and EO messaging standards.
• Coach leaders and communicators on executive presence, storytelling, and message discipline.

Enterprise Operations transformation initiatives are understood, adopted, and sustained across HP and with external stakeholders where required.

• Lead communications and change strategies for Enterprise Operations transformations, including operating model changes, digital enablement, supply chain evolution, and enterprise initiatives.
• Translate complex change into clear “why / what / how / what gets better” narratives for leaders, employees, and partners.
• Design hierarchical change communications that enroll senior leaders first and cascade through the organization with consistency.
• Partner with Transformation PMOs to align communications with change plans, milestones, and adoption of metrics.
• Develop external facing narratives, executive messaging, and stakeholder communications (e.g., suppliers, partners, customers) in coordination with Corporate Affairs when transformation impacts extend beyond HP.
• Establish feedback loops to monitor adoption, resistance, and engagement, and adjust communications strategies accordingly.

Enterprise Operations maintains trust and alignment during disruptions, escalations, and high‑risk operational events.

• Own communications preparedness and response for operational incidents, including supply disruptions, customer impacts, cybersecurity events, and business continuity scenarios.
• Develop and maintain communication of playbooks, escalation protocols, and response frameworks.
• Partner with Corporate Affairs, Legal, Sales, and Operations to ensure coordinated and timely communications.
• Advise leaders on tone, timing, and transparency during periods of uncertainty.

Employees understand Enterprise Operations priorities and remain engaged through transformation and change.

• Design and deliver engagement communications strategies that reinforce enterprise priorities, leadership visibility, and a One Enterprise Operations culture.
• Lead EO leader All Employee Meetings, All Manager Meetings, Site Townhalls, leadership forums, and engagement campaigns.
• Partner with HR and Transformation teams to align communications with change adoption and workforce initiatives.
• Use employee feedback and engagement data to inform communication strategies and follow-through.

A high performing team and vendor ecosystem consistently delivers executive‑level work.

• Lead and develop…