Audio Visual Engineer

Compensation

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $40.86 per hour - $45.67 per hour.

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $40.86 per hour - $45.67 per hour.

The work hours for this position are Mon-Fri, 8:00 am - 5:00 pm.

An AV Engineer working at the HPE’s corporate headquarters who is a multifaceted professional that blends technical expertise, creative insight, and operational skills to deliver reliable, high-quality audio-visual experiences across the facility.

The AV Engineer will operate in diverse settings, including the corporate boardroom, conference centers, theaters, innovation centers, broadcast studios, and live event venues. The role demands adaptability, precision, and the ability to perform under high-stakes conditions.

• System Design and Planning:
  Translating client requirements into technical specifications, evaluating room acoustics, sight lines, and integration needs, and creating detailed system diagrams for signal flow, equipment placement, and network connectivity.
• Equipment Selection and Integration:
  Choosing compatible displays, microphones, speakers, cameras, processors, and control systems, ensuring smooth integration with video conferencing, room scheduling, and building automation platforms.
• Installation and Configuration:
  Routing cables, managing signals, organizing racks, distributing power, programming control systems, tuning audio processors, and calibrating displays.
• Testing and Commissioning:
  Conducting comprehensive tests to validate system performance, audio intelligibility, and coverage, while troubleshooting under pressure.
• Operational Support:
  Providing day-to-day support for AV equipment, including VoIP, video conferencing, and live event operations.
• Documentation:
  Producing user guides, configuration notes, troubleshooting reports and troubleshooting manuals to facilitate future maintenance.

• Audio and Video Knowledge:
  Understanding sound systems, acoustic principles, video display technologies, and signal transmission.
• Networking and Control Systems:
  Familiarity with AV-over-IP, networking protocols like Dante and AVB, and control system programming.
• Technical Troubleshooting:
  Ability to diagnose and resolve issues quickly during live events or critical operations.
• Software Integration:
  Configuring video conferencing platforms, room scheduling systems, and building management software.
• Communication and Coordination:
  Explaining complex systems to clients, coordinating with contractors, network teams, and construction crews.

• Demonstrates great interpersonal skills
• Can effectively communicate and relate to all levels within and outside the organization
• Creates and builds positive and productive relationships
• Education:
  
  Associate or bachelor’s degree in AV technology, broadcast engineering, communications, or related fields.
• Certifications:
  
  CTS (Certified Technology Specialist), AVIXA, CEDIA, Dante Certification, Comp-TIA Network+ certification, and other manufacturer-specific training programs.
• Experience:
  
  Hands‑on experience in multimedia, broadcasting, streaming, or live event production enhances career opportunities.

• Serves as the eyes and ears of assigned floors/buildings to bring experience to life, enabling a holistic perspective of the whole workday through strong engagement
• Observes our customer’s company culture, employee behavior and the environment to identify experiential needs
• Drives positive experience outcomes for our customer through tailored events that help improve well‑being, engagement and productivity
• Recognizes people’s efforts, breaking down barriers and inspiring others
• Develop relationships with colleagues and proactively gather information on…