Senior Customer Engagement Manager

What Role You Will Play On The Team

Lead Relationship Management for Exxon Mobil’s Low‑Carbon Solutions (LCS) business, focusing on customer coverage in the technology sector. Represent LCS’s diverse portfolio of low‑carbon technologies, including:

• Carbon Capture & Storage (CCS)
• Carbon Dioxide Removal (CDR) solutions
• Geothermal
• Low‑Carbon Hydrogen and Ammonia
• Lithium extraction for battery manufacturing
• Advanced low‑carbon technologies and decarbonization services

• Serve as the primary relationship lead for Exxon Mobil LCS, aligning deeply to their CCS, hydrogen, geothermal, lithium, and CDR business strategies.
• Build and maintain customer account plans, ensuring long‑term relationship health and organized connectivity between Exxon Mobil and customer interfaces.
• Facilitate executive‑to‑executive engagement, ensuring strong alignment between Exxon Mobil leadership and internal product, engineering, and industry teams.

• Drive opportunity creation aligned with Exxon Mobil LCS’s business strategy and priorities.
• Present value propositions and support development of differentiated offers tailored to CCS, low‑carbon hydrogen, geothermal, and next‑gen lithium and CDR value chains.

• Coordinate technical and commercial delivery teams to ensure deployments land with high impact and measurable customer results.
• Monitor customer satisfaction, identify risk areas, and ensure post‑sales success across LCS digital initiatives.
• Ensure seamless customer experience across Exxon Mobil functional and business line interfaces.

• Bachelor’s degree in an engineering or financial discipline.
• Minimum 10 years of industry experience with customer‑facing enterprise roles (account management, customer success, consulting, or technical sales).
• Strong understanding of cloud platforms, AI/ML, data architecture, and digital transformation principles.
• Experience working in energy, sustainability, industrials, technology, or other capital‑intensive sectors.
• Ability to communicate and influence senior leaders within a large, matrixed organization.
• Demonstrated ability to manage and work with cross‑functional and virtual teams.

• Direct customer management experience covering a technology industry group.
• Direct experience in energy transition opportunities across CCS, hydrogen, geothermal, lithium, or carbon removal.
• Background supporting hyperscalers (Azure, AWS, GCP) or major technology platforms.
• Familiarity with regulatory frameworks, MRV protocols, and commercial models for low‑carbon markets.
• Advanced degree in business or finance.

An Exxon Mobil career is one designed to last. Our commitment to you runs deep: employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life.

• Pension Plan:
  Enrollment is automatic and at no cost to you. The basic benefit is a monthly annuity to be paid to you in retirement for the rest of your life.
• Savings Plan:
  You can contribute between 6% and 20% of your pay and are encouraged to enroll right away. If you contribute at least 6% to your savings plan, the Company will contribute a 7% match.
• Workplace Flexibility:
  We have several programs such as “Flex your Day”, providing ad‑hoc flexibility around when and where you work, as well as longer‑term programs such as leaves of absence and part‑time work.
• Comprehensive medical, dental, and vision plans.
• Culture of Health:
  Programs and resources to support your wellbeing.
• Employee Health Advisory Program:
  Provides confidential professional counseling for you and your family, including tools and resources promoting mental health and resiliency at no additional cost to you.
• Disability Plan:
  Income replacement for when you cannot work due to illness or injury occurring on or off the job. Enrollment is automatic and at no cost to you.
• More information on our Company’s benefits can be found at

Exxon Mobil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.

Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.