Front Desk Receptionist​/Optometric Technician

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Non-Exempt Full Time Springboro, OH, US

11 days ago Requisition

Salary Range: $16.00 To $18.00 Hourly

We are seeking a friendly, organized, and customer-focused Front Desk Receptionist/Optometric Technician
to join our team. This role is essential in providing an excellent patient experience while supporting both front desk operations and optical sales. The ideal candidate thrives in a fast-paced environment, enjoys multitasking, and is committed to delivering outstanding service.

Front

Desk Duties:

Greet and check in patients in a professional and welcoming manner

Answer phones, schedule appointments, and manage patient flow

Verify patient information, insurance, and collect payments

Maintain accurate patient records and documentation

Coordinate with clinical staff to ensure efficient workflow

Prepare patients for examinations by obtaining medical history and performing preliminary testing

Assist the doctor during patient exams as needed

Clean, sanitize, and restock exam rooms between patients

Support front office operations when needed (filing, faxing, scanning, transcribing, etc.)

Provide outstanding customer service and patient support

Ensure compliance with office procedures and healthcare standards

Previous experience in a medical office or optical setting preferred

Strong customer service and communication skills

Ability to multitask and work efficiently in a fast-paced environment

Basic computer skills and familiarity with office systems

Attention to detail and strong organizational skills

Professional appearance and positive attitude

401(k) and company match

Health, dental, and supplemental insurance