IT Support Specialist

IT Support Technician (OnSite | Full Time)

Position Overview An IT Support Technician is needed to provide both remote and in‑person technical support for local and remote users. This role focuses on troubleshooting hardware and software issues, supporting business applications, maintaining workstations, and assisting with technical projects. The ideal candidate is customer‑focused, adaptable, and able to manage multiple tasks in a fast‑paced environment.

• End User Support
  • Provide remote and onsite technical assistance for computer operations, software issues, setup, and error resolution.
  • Troubleshoot and support business applications, productivity tools, and internal processes.
  • Communicate effectively with users of all technical skill levels.
  • Document unique issues and solutions in the knowledge base.
• Hardware & Software Support
  • Troubleshoot and repair new or existing hardware.
  • Analyze and test new hardware and software configurations.
  • Support laptop users with rebuilds, reimaging, remote access, and VPN connectivity.
  • Install software, patches, and updates on desktops and laptops.
• Systems & Administration Support
  • Update applications, websites, and content management systems accurately.
  • Maintain electronic records and ensure data accuracy.
  • Assist technical leads with projects from implementation through testing and production.
• Operational Responsibilities
  • Participate in on‑call rotation and provide evening or weekend support as needed.
  • Perform local and occasional domestic travel for support needs.
  • Work independently when assigned to client locations.
  • Support multiple clients or tasks simultaneously.
  • Complete additional duties and special projects as assigned.

• 2‑4 years of experience in IT support, help desk, or computer systems support.
• Strong troubleshooting skills across hardware, software, and operating systems.
• Experience with device deployment, imaging, and workstation setup.
• Working knowledge of productivity suites and Windows operating systems.
• Familiarity with networks, WiFi, and VPN support.
• Ability to manage multiple tasks and work independently.
• Strong customer service, communication, and problem‑solving skills.

• Experience with Linux or macOS environments.
• Experience supporting Office 365 users.

• Customer service oriented
• Strong decision‑making and problem‑solving skills
• Excellent verbal and written communication
• Ability to multitask and prioritize
• Self‑starter with a proactive mindset

This is a Contract to Hire position based out of Springboro, OH.

The pay range for this position is $20.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Springboro, OH.

This position is anticipated to close on Feb 27, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.