Clinical Research Supervisor

Job Location & Details

• Location:
  
  3901 Parkway Circle, Suite 100, Springdale, AR, 72762, United States
• Job Category:
  Research, Healthcare, Clinic
• Employee Type:
  Exempt - Full Time
• Manage Others:
  Yes
• Minimum Experience:
  
  4 Years

• Name:
  Rachel Richmond
• Email:

Make a Difference Where Research Meets Hope.

Join a privately owned oncology practice where innovation, compassion, and patient‑centered care come together. As our Clinical Research Supervisor, you will lead groundbreaking clinical trials that bring tomorrow's cancer treatments to patients today, while shaping a high‑performing research program dedicated to improving lives and advancing the future of oncology.

Highlands Oncology began in 1996 with three physicians and a desire to change the face of oncology care in our community. Dr. Malcolm Hayward, Dr. Dan Bradford, and Dr. Thad Beck knew that patients do better at home, in the community where they live and work, and where their support system is already in place. In furthering that goal, Highlands has grown with the region from a single location 26 years ago, to 6 locations in Northwest and Northcentral Arkansas today employing more than 800 diverse team members.

As Northwest Arkansas continues to grow, so must the services and providers available in the region. Highlands Oncology is committed to remaining on the cutting edge to ensure our community has access to the very best cancer care. What we have is something quite unique right here in our own backyard with a caring multidisciplinary team focused on treating patients like family.

The clinical supervisor oversees the research staff, ensuring all department and Highland’s policies are being followed, while also managing any personnel issues that arise.

• Manage day-to-day operation of the research department to ensure an efficient and effective department.
• Supervise staff members, act as backup when necessary.
• Assess employee performance.
• Coordinate department meetings.
• Oversee quality assurance for the department.
• Assist staff when needed.
• Monitor work/patient flow between the departments.

• Must learn and be proficient in the use of the practice EMR and practice management programs.
• Act as a resource to hospital and clinic personnel/physicians regarding research activity.
• Screens potential study patients according to protocol inclusion/exclusion criteria.
• Meet with study subjects and schedule their visits according to protocol requirements.
• Reports all adverse events to the Principal Investigator and sponsor.
• Obtains and completes data for study subjects and/or work with the Research Data Manager to ensure subject data is collected according to the study.
• Completes case reports and maintains records of each study subject and/or work with the Research Data Manager to ensure data is entered into the electronic data capture (EDC) system according to study.
• Will meet with Clinical Research Associates and sponsor representatives.
• Works with Investigators, mid-level providers, nurses, and other Clinical Research Coordinators to identify/document toxicity, adverse events, etc.
• Acts as a resource to hospital and clinic personnel/physicians regarding research activity.
• Limited travel may be required for investigator meetings, educational opportunities, and between Fayetteville, Springdale, and Rogers clinics.

• Ability to manage staff to maximize workflow and productivity.
• Ability to develop and maintain positive working relationships with research staff and other team members throughout the Highlands organization.
• Proficient in computer skills.
• Strong organizational skills.
• In-depth oncology and/or clinical research knowledge.
• Strong knowledge of medical terminology.
• Able to multi‑task, perform many different tasks throughout the day.
• Able to remain calm and display flexibility and adaptability in a fast‑paced environment.
• Exhibits accountability and dependability.
• Strong communication skills, both written and verbal.

• Ph…