UNIT CLERK

Job Details

Job Location:

Mena, AR 71953

Job Summary:

Under the direction of Director of Clinical Operations, the Unit Clerk will perform a variety of front office physician duties.

• Work the reception desk, answering phones, greet and communicate with patients, visitors, and providers
• Scheduling, cancelling, and rescheduling patient appointment
• Making appointment reminder telephone calls
• Insurance verification and verification of patient demographics
• Filing and retrieving medical records/files
• Copying and faxing duties
• Collecting co-pays and cash from patients, getting authorization on credit cards
• Entering charges, payments, and balancing the day in the computer system
• Practice and adhere to the Code of Conduct, Mission Statement, and Model MRHS values/behaviors
• Must read, understand, and adhere to all physician services procedures
• Train peers as requested
• Perform other duties as assigned

Education:

High school diploma or GED

Experience:

Prior experience preferred

Physical requirements include, but may not be limited to:

• Reaching and grasping with arms and hands
• Proofreading and checking documents for accuracy
• Using a keyboard to enter or transform words or data
• Hearing in normal and soft tones
• Ability to read and understand written English words and sentences
• Ability to communicate orally and in writing in English words and sentences
• Ability to understand spoken English words and sentences
• Ability to communicate with others by telephone and e-mail

• Understanding, supporting and promoting the organizational values inherent in the philosophy of Mena Regional Health System
• Performing job duties in a manner which demonstrates the values of Mena Regional Health System and its commitment to customer service
• Ability to use good judgment with good computer skills
• Requires a high degree of tact, discretion, accuracy and confidentiality in dealing within the hospital as well as community
• Safety Sensitive Position
• Working with confidential information
• Complying with Human Resources policies and procedures