Access Coordinator III; Northwest, AR

Access Coordinator III

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health:
  Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement:
  Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

We are seeking a proactive Access Coordinator III to serve as a patient resource for scheduling, billing, and data collection across our outpatient services. This role ensures accurate patient information, seamless appointment coordination, and timely billing and collections, while supporting referral management and cross-functional workflows. The Access Coordinator III will supervise and perform duties from the I & II levels and contribute to a collaborative patient care environment.

In this role, you will:

• Schedule and coordinate appointments via in person or telephone, perform pre-registration, and ensure accurate patient records and orders in hospital systems.
• Assist in billing processes, ensure correct insurance and co-pay collection timely claims submission, follow up on payments, and coordinate referrals as needed.
• Maintain a welcoming, organized front-end environment and support patient education materials and essential office operations.
• Support referral management and collaborate with care teams to resolve scheduling conflicts and optimize patient flow.

If you are an experienced customer-service professional who thrives in fast-paced settings, excels at multitasking, maintains detailed records, and ensures confidentiality. Apply now to join our dedicated Access Team!

Minimum Qualifications:

• High School diploma, GED, or equivalent.
• Three (3) years of experience in customer service or healthcare.
• Prior experience in registration, scheduling, or billing in a healthcare setting is preferred.

Knowledge, Skills, & Abilities:

• Excellent communication, data entry, and basic computer skills.
• Excellent customer service skills.
• Knowledge of basic medical terminology is required.
• Basic proficiency with computers and data entry.

Salary Information:
Commensurate with education and experience

Required Documents to Apply:
Resume

Optional Documents:
Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Proof of Veteran Status

All application materials must be uploaded to the University of Arkansas System Career Site