Director of Human Resources

POSITION SUMMARY

Upholds the Core Values as determined by the management team. Responsible for the efficient, compliant, and customer-focused day-to-day functioning of the HR Department. Champions the development, implementation, and monitoring of HR programs, policies, recruiting/staffing, compensation and benefits, and employee development for the entire company in alignment with the overall Company goals and objectives. Will have a primary focus on benefits administration to include: group and supplemental benefits, retirement program, worker's compensation, leave compliance.

This position will process weekly payroll, benefits administration, leave management, and all other department functions. This position will prepare, facilitate, monitor, evaluate and document training activities in the store.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Oversee HR department implementation of new processes, improvements, and systems that provide ongoing benefits to our customers, lower department costs, and enhance department efficiency.

Facilitate auditing and process reviews to ensure department compliance with local, state, and Federal laws and compliance with internal processes and procedures.

Develop and implement methods for collecting information from employees and managers to identify potential employee relations issues and organizational needs. (Surveys, audits, exit interviews, coaching by walking around, etc.)

Participate in budgeting and strategic planning processes including but not limited to short-term and long-term goals and objectives, design and implementation of organizational structure changes, and major employee program implementations. Evaluate reports, decisions, and results of department in relation to established goals.

Support the development of Performance Management tools and processes (Job Description s, Performance Coaching, Performance Evaluations, etc.) Monitor the programs and revise as necessary.

Develop, recommend, and implement personnel policies and procedures and participate in the design processes for Insurance and other employee Benefits.

Provide guidance and advice to management on developing, implementing and revising employee relations programs and policies and resolving HR issues.

Investigate employee issues or compliance with regulations by conducting interviews, reviewing data, discussing issues with involved parties, and recommending / participating in disciplinary actions.

Benefits Administration:

● Administer various employee benefits programs including group health, dental and vision, accident and disability, life insurance, 401(k) retirement, supplemental insurance, and wellness plans, program and benefits.

● Conduct benefits orientations to explain benefits features, answer associate and dependent questions; complete benefit enrollment process with all providers including confirmation of eligibility and qualifying event changes, obtaining necessary documentation and ensuring the timely and accurate benefits effective date and payroll deductions taken.

● Oversee maintenance of employee benefits files, maintain group benefits database and update employee payroll records.

● Process benefit enrollments and terminations, COBRA, changes, beneficiary updates, disability, accident and death claims, retirement plan rollovers and mandated distributions (e.g., QDROs), Serve as liaison between benefits broker and carrier representative and associates and their dependents on issues regarding claims, enrollment, etc.

● Calculate monthly invoices for all group insurances to ensure the reconciliation among benefit election, benefit deduction and invoiced amount; allocate costs among each store location and/or entity; conduct quarterly reconciliation review.

● Administer all associate benefit termination activities including COBRA, unemployment claims, verification of past employment, final payroll and closing personnel file.

● Assist in the coordination of workers' compensation claims through claims reporting and management including providing payroll information to carrier for claims processing.

● Assist in the implementation of new benefits and the renewal process by obtaining and…