Aquatic Center Assistant Manager

Overview

Thorough knowledge and enforcement of the facility procedures, rules and regulations, forms and reports, and legal issues is required. The Assistant Pool Manager must possess the following:

• Leadership Skills
• Fairness and consistency with all staff and personnel
• Reliability
• Professionalism
• Public relationship skills
• Good communication and organization skills
• Knowledge in the day to day operations of the Springdale Aquatic Center (SAC)

Safety/Security Sensitive Designation: This position is classified as safety/security sensitive under the Arkansas Medical Marijuana Amendment and is therefore subject to random drug and alcohol testing.

• Provide good customer service to both internal and external customers; maintain positive and effective working relationships with other City employees (especially members of their own team), and have regular and reliable attendance that is non-disruptive.
• Directly supervises up to 45 non-supervisory positions. Carries out supervisory responsibilities in accordance with the City’s policies and applicable laws. Responsibilities include sitting on interview team for new hires, training employees; planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
• Assist in training of both new and returning staff members.
• Responsible for collecting available dates of guards and scheduling 14 guards per opening day.
• Assists the Pool Manager in the direct supervision of the aquatic center personnel and facilities.
• Assist lifeguards with daily operations.
• Supervise the opening and closing duties for the facility.
• Communicate with Pool Manager regarding policies, procedures, and day to day operations.
• Enforce all pool rules and regulations.
• Effectively communicate with patrons, staff, and manager.
• Check on lifeguards each hour for bathroom breaks and make sure guards have plenty of fluids.
• Assist with scheduled aquatic programs.
• Carry out duties as assigned by management.
• Deck Rover Responsibilities – constantly roam the deck and dressing room areas.
• Assumes lifeguard duties as needed.
• Assume all responsibilities of manager in their absence.
• Daily checks the facility for cleanliness.
• Assist in evaluating staff and programs.
• Assist with scheduling of lifeguards and admissions workers.
• Performs other duties as required or assigned.

• Must be at least 15 years of age.
• Minimum of 2 years guarding experience.
• Minimum of 3 years supervisory experience.
• Must be able to possess and obtain Lifeguard, CPR, AED, and First Aid certifications.
• Ability to utilize both internal and external resources to obtain information and data necessary to carry out routine assignments and special projects.
• Must have ability to establish and maintain effective working relationships with management and staff.