Senior Administrative Services Director; Northwest, AR

Senior Administrative Services Director

The Senior Administrative Services Director provides expert leadership in marketing analysis, strategic planning, development and implementation, and systems/process review to enhance efficiencies and profitability for clinical services in Northwest Arkansas. This role oversees finance, human resources, asset utilization, regulatory compliance, and the education and research missions of Primary Care programs in Northwest Arkansas. The Senior Administrative Services Director will support community relationships, development work, Advisory Council requirements, and project obligations (e.g., Primary Care First, CPC+).

The role leads and chairs committees as needed (Finance, Quality Improvement, Clinic Operations, etc.) and directs all business processes and financially related matters for an academic department in a community-based setting, aligning goals and objectives with UAMS Health and REP strategic plans. If you are a strategic thinker who thrives in a multi-site, mission-driven environment and are excited to advance primary care operations through innovative financial and operational leadership, we want you on our team.

Apply now to help shape Northwest Arkansas' primary care landscape and drive measurable impact across education, research, and patient care.

Closing Date: 07/20/2026

Type of Position:
Management - Operations

Job Type: Regular

Work Shift:

Sponsorship Available:
No

Institution Name:
University of Arkansas for Medical Sciences

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health:
  Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement:
  Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Department: NWA | Administration

Summary of

Job Duties:

Financial Management

• Maintain financial monitoring and control systems with reporting processes for internal and external requirements.
• Develop procedures and systems to safeguard resources and assets; assign personnel as needed.
• Evaluate financial resource utilization to meet program goals; provide recommendations to senior leadership on efficient utilization.
• Prepare and manage the Annual Operating Budget for Primary Care in Northwest Arkansas; manage grant funds and ensure compliance with grant objectives.
• Oversee management of Foundation funds, ensuring spending aligns with donor intent.
• Deliver regular budget performance reports to ICE and REP Leadership; develop business plans for new/replacement faculty recruitment, new clinical services, and contracts.
• Utilize Workday for financial verification and repositioning; use JFR and Fac Facts for faculty onboarding and accurate FTE tracking.
• Oversee billing, access, AR metrics, cash management, purchasing, accounts payable, facilities, inventory, and related business functions; ensure staffing levels and training; address performance gaps and adjust policies as needed.
• Monitor provider productivity metrics and lead corrective actions to achieve targets in collaboration with Program Directors and Senior Leadership.
• Ensure building maintenance and housekeeping are budgeted and maintained.

Strategic Management

• Conduct ongoing analyses for planning and quality improvement across Northwest Arkansas (market analyses, legislation impact, demand forecasting, revenue cycle forecasting, etc.).

Leadership/HR

• Provide direction on financial policies and procedures to optimize resource use and improve financial performance.
• Serve on the organizational leadership team and participate in statewide committees, panels, and task forces as required.
• Oversee HR functions site-wide, ensuring adherence to policies, onboarding, staff supervision, performance evaluations, and goal setting aligned with UAMS, REP, and service-line goals.
• Promote a positive learning environment for students (residents, medical/nursing/pharmacy students) and manage onboarding and student experiences, including accommodations and issue resolution.

Salary Information:
Commensurate with education and experience

Required Documents to Apply:
Cover Letter/Letter of Application, Resume

Optional Documents:
List of five Professional References (name, email, business title), Proof of Veteran Status

Special Instructions to Applicants:
Recruitment Contact Information:
Please contact ask recruitment for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site  Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:
Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not…