Senior Manager, Customer Success & Operations
Job in
Springdale, Washington County, Arkansas, 72766, USA
Listed on 2026-08-15
Listing for:
Keka HR
Full Time
position Listed on 2026-08-15
Job specializations:
-
Management
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Zenwork in Fayetteville, AR is seeking a Senior Manager, Customer Success to lead our customer service operation. This hands-on leader will coach frontline supervisors, develop staffing plans, and drive performance across the call center while maintaining high service standards.
You will partner with HR and other leaders, leverage AI and data analytics to monitor metrics, and implement process improvements to enhance customer experience and operational efficiency on a daily basis.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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