Care Transition Liaison-Home Health

Improve the lives of others while Caring. Connecting. Growing together.

Job Description – Care Transition Liaison-Home Health (2375446)

Care Transition Liaison-Home Health – 2375446

Explore opportunities with Access Home Health, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here.

Join us and embrace a culture of Caring. Connecting. Growing together. LPN or LBSW preferred

As a Care Transition Liaison, you will act as a resource for patients referred to home health or hospice, facilitating their transition between the referring physician or hospital and the LHC agency. You will educate patients and families on home health and hospice practices, ensuring the agency can meet their needs and support the Care Transition Coordinator or Account Executive within the facility.

• Facilitate referral of new or existing patients to home health agency following Right of Choice
• Collaborate with physician and/or case manager in identifying the referred patient’s needs and obtain approval for admission from agency
• Obtain appropriate medical record information and send to appropriate agency
• Coordinate start of care between hospital/physician and agency
• Under the direction of the branch, collaborate with appropriate CM and/or physician for completion of order sets needed to facilitate admission
• If license allows, reduce written verbal orders received from physician and follow up to have orders signed by physician
• For physician office referrals, assist with processing requests to the physician for medication refills for patients admitted to agency, when applicable, based on licensure of employee
• Communicate to Executive Director any complaints or concerns from physician office or host hospital and ensure issues are handled appropriately
• Serve as a resource to the CM, physician office, and patient regarding services that home health can provide
• Document activities and productivity within available systems including but not limited to Markets cape CRM

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• Current driver’s license, vehicle insurance, and access to a dependable vehicle or public transportation

• LPN / LVN or licensed medical professional
• Prior experience in hospital, physician’s office, home health, or hospice

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401(k) contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives.

The salary for this role will range from $56,012 to $84,018 annually based on full‑time employment. We comply with all minimum wage laws as applicable.

At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone — of every race, gender, sexuality, age, location and income — deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

United Health Group is an Equal Employment Opportunity employer under…