Sr. Quality Assurance Manager

Great work starts with great people. At Flintco, you'll find respect, stability, and opportunity to grow your career. Established in 1908, Flintco maintains offices in 8 major cities and employs more than 900 talented and humble professionals. Ranked among the largest and safest contractors in the nation, we deliver projects across a wide range of market sectors, including healthcare, education, hospitality, sports, mixed-use/residential, advanced industries, and renewable energy.

With self-perform capabilities in concrete, steel fabrication and erection, site work, and other critical services, we bring a distinct in-house advantage to every project. Guided by the core principles of our Ethos - Safety, Quality, Honesty, Integrity, and Innovation - our culture is rooted in accountability, collaboration, and commitment to shared success. Beyond the jobsite, we invest in the communities we call home, strengthening the places where we live, work, and build.

Position Overview

The Senior Quality Assurance Manager - Campus Quality Program serves as the embedded quality program leader for a long-term, campus-wide healthcare construction program in northwest Arkansas. This is not a traditional individual contributor role. The person in this position functions as a quality program manager for a complex, multi-phase project environment spanning multiple building types and extended timelines-requiring the ability to architect systems, lead teams (formal and informal), and operate with equal fluency at the strategic and field level.

This role sits within Flintco's Construction Support Services (CSS) department within the Quality functional area, which provides centralized technical expertise to the company. The Sr. QA Manager will coordinate closely with CSS functional area leads, project Operations teams, and trade partners to ensure consistent quality program execution from preconstruction through closeout across a campus, that aligns with Flintco's overall quality program and approach.

There is a strong likelihood this role will carry direct report responsibility as the campus program scales. Candidates should be equally comfortable building systems and developing people as they are conducting field inspections and driving trade partner accountability.

Core Responsibilities

Quality Program Management

• Develop, implement, and manage the campus-wide quality management system (QMS) from preconstruction through facility turnover, aligned with Flintco's overall Quality program and approach.
• Establish and maintain project-specific quality plans (PSQP), inspection and test plans (ITPs), and submittal review processes across all building types on campus
• Own the quality documentation system: non-conformance reports, corrective action tracking, lessons learned, and closeout deliverables
• Integrate quality milestones into the project schedule in coordination with the Production Support team
• Serve as the primary CSS quality interface for the project's Operations leadership team
• Contribute technical expertise to constructability reviews, and lead campus constructability review activities, including resolution of issues identified from the review deliverables
• Provide direct oversight and accountability for discipline-specific Quality Managers (e.g., Enclosure, MEP, Architectural), ensuring each develops trade-specific quality plans collaboratively with trade partners and holds them accountable to execution

Systems Thinking & Continuous Improvement

• Design quality systems that are scalable and repeatable as new phases come online-not one-off solutions for individual buildings
• Apply Lean principles (including Lean 2.0 methods) to evaluate and improve quality workflows, inspection processes, and trade partner coordination-implementing structured improvement cycles based on field observations and data
• Build feedback loops between field observations, design teams, and CSS functional areas to prevent recurrence of quality issues

Trade Partner Oversight & Collaboration

• Define and enforce quality standards for trade partner self-inspection programs
• Lead pre-installation conferences and quality kickoff sessions for major scopes
• Coordinate with specialty inspectors, testing agencies, and commissioning providers to sequence quality activities efficiently
• Escalate and resolve quality non-conformances with appropriate urgency and documentation

Team Leadership & Development

• Lead informal quality teams on-site, providing direction, mentorship, and feedback to QA staff embedded in the campus program
• Identify stretch opportunities for team members, actively support their advancement, and hold development conversations as a regular practice-not an afterthought
• Serve as a quality resource and coach for project Operations personnel, including Superintendents and Project Engineers
• Manage formal direct reports as the campus quality team scales, following Flintco's talent review and development frameworks

CSS Integration & Cross-Functional Coordination

• Work fluidly across CSS…