Field Service Mechanic

National Lift Truck of Arkansas is seeking an experienced customer service-oriented Field Service Mechanic/Technician to join the service team at our growing, family-owned company. The ideal candidate will have extensive experience diagnosing, repairing, and performing scheduled maintenance on all makes and models of forklifts, scissor lifts, boom lifts, telehandlers, and other heavy equipment – including gas, propane, diesel, and electric-powered units.

You must be confident in diagnosing complex issues, accurately quoting repairs, and servicing a variety of material handling equipment and aerial lifts while delivering excellent service to customers in the field. If you’re looking for a steady career at a company built on reliable, honest service and family values, we’d like to hear from you.

National Lift Truck is a family-owned forklift and aerial lift equipment rental, sales, and service company with over 70 years of experience and a team of 225+ professionals across seven locations in Illinois, Tennessee, Arkansas, and New York. From warehouses and distribution centers to construction sites and commercial businesses, our customers depend on us to deliver reliable equipment, expert service, and responsive support.

We are a team built on relationships, accountability, and integrity. We believe in showing up for our customers and for each other by being responsive, solution-oriented, and dependable. Whether in the field, in the shop, or supporting the business behind the scenes, we take pride in solving problems, moving quickly when it matters, and following through every time.

We are a team that values: ownership, teamwork, integrity, growth, and customer commitment.

• Troubleshoot, diagnose, and repair mechanical, electrical, and hydraulic systems on a variety of material handling equipment
• Perform preventative maintenance and safety inspections
• Accurately quote repair work including parts, labor, and time estimates (backed by a fully staffed parts department and service writer)
• Communicate clearly with service managers and the service writer about job scope and timelines
• Complete all work orders and documentation accurately
• Maintain a safe, clean, and organized service van and workspace
• Stay current with OEM standards and industry safety practices
• Travel daily throughout the Springdale, AR service area in a company-provided service van

• Strong equipment diagnostic and problem-solving skills for gas, propane, diesel, and electric-powered equipment.
• Excellent mechanical aptitude
• Comfortable working independently and representing the company professionally while out in the field.
• Strong time management skills; able to prioritize and manage your own schedule
• Clear, proactive communicator who keeps the team informed on job status

• Minimum 2 years of experience as a heavy equipment technician, forklift technician, or lift mechanic
• Working knowledge of brands such as Unicarriers, Clark, Genie, JLG, Skytrack, Hoist, and others
• Experience accurately quoting repair work
• Basic computer proficiency
• Valid driver’s license with a clean driving record
• Must have own tools suitable for heavy equipment (specialty tools provided)
• Ability to frequently lift up to 50 lbs, occasionally more
• Comfortable working outdoors in varying weather conditions
• Health, dental and vision insurance
• Employer-paid life insurance
• Voluntary supplemental life insurance
• 401(k), employer match
• FSA, HSA, HRA, and Dependent Care Accounts
• Paid time off
• Referral program
• Company-provided work van with fuel card
• Company credit card for approved work-related purchases

National Lift Truck is a family-owned material handling and lift equipment rental, sales, and service solutions provider with a long-standing reputation for quality, reliability, and exceptional customer service.

We help industrial, commercial, and construction businesses maximize uptime and drive long-term success with a diverse fleet of forklifts, high capacity lift trucks, scissor lifts, boom lifts, and more from top manufacturers, responsive and personalized service, and flexible solutions tailored to our customers’ needs.

From new and pre-owned equipment sales, rentals, parts, training, and 24/6 service support, to specialized hauling, industrial storage, battery sales & service, and warehouse planning services and products, the NLT team is dedicated to delivering value-driven solutions that help our customers operate seamlessly.