Manager, PTO Data Systems

Job Overview

Manager, PTO Data Systems leads a highly technical, data‑driven function responsible for end‑to‑end research, analysis, and processing of Paid Time Off (PTO), Vacation Pay, Holiday Pay, Personal Pay, and Sick Safe Pay eligibility, grants, and adjustments. The role includes system readiness, data conversion validation, cross‑system reconciliation, and active participation in the transition to new Absence Management system functionality. The manager supports implementation, stabilization, and post‑go‑live evaluation of new absence and time‑off system configurations, ensuring data integrity and operational efficiency across HRIS, payroll and time‑keeping systems.

• Execute, interpret, and troubleshoot data‑driven reports to identify changes in PTO and Sick Safe Pay eligibility, entitlements, and balances.
• Conduct cross‑system data analysis to identify discrepancies, diagnose root cause issues, and surface configuration gaps across PTO, absence management, and time‑keeping systems.
• Update and maintain time‑off grants in People Soft using advanced knowledge of HRIS data structures, dependencies, and business rules.
• Initiate, validate, and reconcile PTO and absence‑related updates, assessing upstream and downstream impacts and executing corrective actions.
• Run and troubleshoot annual and monthly PTO grant processes, ensuring data accuracy and system stability during large‑scale updates.

• Investigate complex and escalated issues related to PTO calculations, Sick Safe Pay rules, IYT Days, Average Hours, carve‑outs, and union‑specific requirements.
• Perform in‑depth data audits using system logs, audit trails, and configuration tables to diagnose issues and recommend solutions.
• Provide clear, policy‑aligned technical explanations to internal partners, HR teams, and contact center agents.
• Process union‑related updates requiring adjustments to PTO, Vacation, Personal Days, and Sick Pay, ensuring compliance with collective bargaining agreements and system logic.

• Support system configuration, data validation, regression testing, and scenario‑based testing for PTO and Absence Management system implementations, enhancements, and regulatory updates.
• Support the transition to a new Absence Management system, including data mapping, conversion validation, parallel testing, and cross‑system reconciliation.
• Evaluate post‑implementation performance by analyzing system outputs, processing timelines, error rates, and end‑user impact.
• Identify configuration gaps, process inefficiencies, and automation opportunities, and partner with HRIS and stakeholders to drive improvements.
• Validate system logic, accrual rules, eligibility criteria, and integrations to ensure consistent performance across HRIS, absence management, and time‑keeping platforms.
• Contribute to continuous improvement efforts by documenting processes, strengthening data controls, supporting audits, and participating in special projects.

• Maintain high standards of accuracy, data governance, confidentiality, and compliance with all HR policies.
• Demonstrate reliable attendance and consistently deliver results in a high‑volume, deadline‑driven environment.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• Other duties may be assigned.

• Advanced Data Analysis & Insight Generation: Strong analytical capability to interpret complex, high‑volume datasets, identify anomalies, and deliver structured, data‑driven insights that improve accuracy and inform decision‑making.
• HRIS & Systems Expertise: Deep functional expertise in enterprise HRIS and time‑keeping platforms (e.g., People Soft, Absence Management, Kronos/UKG), including system configuration, data structures, integrations, and end‑to‑end data flow.
• Data Integrity & Governance: High attention to detail with a strong focus on data accuracy, validation, and governance controls to ensure consistent, compliant…