Delivery Consultant - Virtual

About the Role

This role oversees accounting reconciliations for a portfolio of clients, ensuring timely, high‑quality deliverables and adherence to performance standards. It includes managing operations team outputs, completing accounting tasks end‑to‑end, and supporting colleague development through coaching.

• Managing and overseeing the completion and delivery of accounting related services for Defined Contribution clients, particularly cash and investment reconciliations.
• Providing oversight of accounting work performed by operations teams in a virtual environment.
• Meeting regularly with operations managers in accounting delivery.
• Performing all associated accounting tasks for select clients with contractual requirements.
• Monitoring client delivery metrics related to accounting services and understanding contractual service level requirements.
• Leveraging metrics to improve results.
• Consulting internally and with clients as appropriate regarding accounting‑related topics associated with plan design changes, acquisitions, mergers, and divestitures.
• Reviewing work prior to releasing it to the client team/client as needed.
• Supporting client plan audits and reporting.
• Identifying training opportunities and implementing necessary action steps by working alongside performance team managers.
• Conducting root‑cause analysis to understand gaps in administration that could impact money flow and suggesting and implementing improvement opportunities.
• Maintaining awareness of financial impacts to the client, their plan and Alight related to quality & timeliness of accounting related tasks and money movement.
• Defining actions and follow‑up oversight with related performance teams and external parties as needed.

• Possess accounting skills.
• Possess an understanding of defined contribution domain.
• Apply effective communication skills; client listening and consulting.
• Able to work with virtual teams in and outside of the U.S.
• Demonstrate coaching experience and familiarity with feedback approaches.
• Exhibit analytical and problem‑solving skills; ability to consult and drive decisions to resolve reconciliation & funding situations.
• Possess an understanding of the Shared Service groups and ability to work with/leverage them effectively.
• Learn and utilize internal policies, tools, and resources including Wealth Solutions operational best practices.

Benefits include health, dental and vision coverage starting Day One; wellness programs; retirement plans with contribution matching; generous time off; parental leave; continuing education; and career growth opportunities.

Minimum: 65,000.00 USD. Maximum: 75,000.00 USD.

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law.

In addition, Alight takes affirmative action to employ disabled persons, disabled veterans, and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations by contacting their recruiter.

Applicants for employment in the country in which they are applying must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

This job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities.