Office Specialist

Job Overview

Under general direction, performs complex clerical and technical support functions for Office of Health Protection licensure programs. Participates in the coordination and organization of the manufactured home community and manufactured home installers programs. Performs a variety of paraprofessional duties in the flow and processing of licensure documents concerning this program. Maintains records for licenses and permits. Keeps staff up to date on policy and procedure changes.

Acts as a liaison between industry and licensure program in resolving discrepancies, responding to inquiries and explaining procedures, rules and services of the programs under the agency's stewardship. Reviews application for accuracy and reliability.

• Flexible and hybrid work schedules are available in many program areas (when available and dependent upon position)
• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs
  -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• 10-25 days of paid vacation time annually (10 days for first year of state employment)
• 12 paid sick days annually which carryover year to year
• 3 paid personal business days per calendar year (pro-rated dependent on start date)
• 13-14 paid holidays per year
• 12 weeks of paid parental leave
• Employee Assistance Program and/or mental health resources

• Supports Division license programs
• Prepares and keyboards letters, correspondence, emails, or legal documents.
• Prepares and generates data and reports and computerized transmission of detailed data files as requested or required based on inspection reports, violations, or deficiencies.
• Attends and completes mandatory knowledge-based and practical training required by the Office of Health Protection standard operating procedure and program requirements.
• Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

• Requires knowledge, skill, and mental development equivalent to two years of secretarial/business college and one (1) year of office experience, or completion of high school and three (3) years of office experience, or three years of independent business experience.
• Requires ability to keyboard accurately at 30 words per minute.

Qualifying state employees in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this classification.