Deposit Operations Representative; Lockbox
Job in
Springfield, Sangamon County, Illinois, 62701, USA
Listed on 2026-06-03
Listing for:
Bank of Springfield
Full Time
position Listed on 2026-06-03
Job specializations:
-
Administrative/Clerical
Job Description & How to Apply Below
About the role:
We are seeking a detail-oriented and dependable Deposit Operations Representative (Lockbox) to join our Operations team. This role is responsible for processing incoming payments, ensuring accurate and timely posting of transactions, and maintaining the integrity of customer accounts. The ideal candidate thrives in a fast-paced environment, values accuracy, and is committed to delivering high-quality support to both internal and external customers.
Key Responsibilities:
* Process and balance daily lockbox transactions, including checks, remittances, and electronic payments
* Open, sort, and prepare incoming mail for processing in accordance with established procedures
* Ensure accurate data entry and posting of transactions to customer accounts
* Identify and resolve discrepancies, exceptions, and processing errors
* Maintain compliance with all internal policies, procedures, and regulatory requirements
* Meet established productivity and quality standards
* Assist with research requests and provide support to internal departments as needed
* Maintain confidentiality and security of sensitive financial information
Qualifications:
* High school diploma or equivalent required; associate degree or related coursework preferred
* Previous banking, operations, or payment processing experience preferred
* Strong attention to detail and organizational skills
* Ability to work efficiently in a high-volume, deadline-driven environment
* Basic computer proficiency and data entry skills
* Strong communication and problem-solving abilities
Why Join Us?
Be part of a team that plays a critical role in the daily operations of our organization. As a Deposit Operations Representative (Lockbox), you'll help ensure the accurate and efficient processing of transactions that keep our customers and communities moving forward. You'll work in a collaborative environment where your attention to detail and commitment to excellence truly make an impact.
Benefits May Include the Following:
Salary Range:
The base salary range for this position is $16.00 - $18.00/hour, depending on experience and qualifications. In addition to the base salary, compensation may include performance-based incentives, bonuses, benefits, and other incentives.
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