Patient Scheduling Manager

Scheduling Manager Duties and Responsibilities

• Schedule appointments
• Resolve scheduling conflicts
• Send office memos regarding meetings, conferences, and deadlines
• Predict staffing needs and assist with vendor management
• Update client information in our system
• Updating spreadsheets
• Respond to client questions and complaints
• Maintain live spreadsheets
• Daily scheduling audits
• Manage a scheduling team of 3
• Intradepartmental communication with the billing and claims managers
• Navigate and utilized multiple client platforms
• Weekly goal setting for scheduling specific clinicians

• Associates degree minimum (unless prior experience in scheduling management)
• Bachelor’s degree or better (preferred)
• Mandatory scheduling or staffing experience
• Phone communication, time management, and organizational skills
• Computer proficiency
  • Google sheets
  • Google forms
  • Email etiquette/professionalism
  • Excel (a plus)
  • Simple Practice (a plus)
  • Zoc Doc (aplus)