Admissions and Records Representative

Job Title

In addition to many other duties, serves as the primary functional contact for registration-related activities including, but not limited to, processing withdrawals and special registration changes.

Duties & Responsibilities:

• Assist with scanning and verification functions for all student records.
• Serve as an information resource to communicate registration, records, and academic policies and procedures to students, faculty, and staff in person, by phone, or email. Assist with computer related registration procedures.
• Process non-routine registrations and related changes according to policies and procedures as needed in the Office of Records and Registration; this includes the processing of all withdrawal requests.
• Assist in processing incoming documents related to student records.
• Perform follow-up registration and related activities such as variable title identification and corresponding with non-registrants and non-attendees. Monitor repeat, audit, grading mode, and other types of registration error reports and make corrections/changes as appropriate.
• Assist with maintenance of document imaging (including the scanning, verifying, and retention of short-term and permanent student documents).
• Assist with end of term grade processing and transcript processing when necessary.
• Research registration information and data in order to assist in answering inquiries and appeals.
• Maintain registration office files, including the permanent records of all past schedules, catalogs, etc.
• Assist in the processing of student verification/deferments. Serving as backup for NSC enrollment reporting with resolving error discrepancies.
• Assist with questions related to tuition and fees.
• Performs other duties as assigned.

Minimum Qualifications:

• 1. High school diploma or equivalent. 2. Any one or combination totaling two (2) years (24 months) from the categories below: a. course work in any discipline as measured by the following conversion table or its proportional equivalent: 30 semester hours equals one (1) year (12 months) 60 semester hours or an Associate's Degree equals eighteen months (18 months) 90 semester hours equals two (2) years (24 months) b.
  
  work experience in administrative support, admissions and enrollment, customer service, public relations, records management, or closely related experience.

Preferred Qualifications:

Experience in a professional office environment or higher education preferred. Keyboarding/computer and customer service skills.

Employment Policies and other information:

Failure to accurately describe work experience, or failure to submit college transcripts may result in an applicant not being admitted to the exam.

The University of Illinois System is an equal opportunity, affirmative action employer dedicated to building a community of excellence, equity, and diversity. We are committed to fostering an inclusive environment and we welcome applications from qualified individuals of all backgrounds and identities. The University of Illinois System does not discriminate against any applicant or employee based on their real or perceived race, color, religion, sex, national origin, ancestry, age, order of protection status, genetic information, marital status, disability, sexual orientation including gender identity, unfavorable discharge from the military or status as a protected veteran and will comply with all federal and state nondiscrimination, equal opportunity and affirmative action laws, orders and regulations.

The University of Illinois System conducts background checks on all job candidates upon acceptance of a contingent offer of employment. Convictions are not a bar to employment. Background checks will be performed in compliance with state and federal law.

The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit Policy on Consideration of Sexual Misconduct in Prior Employment.

As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

UIS employment in this role is not covered by Social Security, and instead, is covered by the State University Retirement System.

You will not pay Social Security taxes and your earning will not be on your Social Security Record. (Your record will, however, show your Medicare wages. Your pension from the State Universities Retirement System may affect the amount of your: Social Security benefit and Social Security…