Legal Practice Coordinator

Michael Best is seeking a highly organized and proactive full-time Legal Practice Coordinator to join our Chicago office.

This position provides critical support to attorneys and one of the firm's Fortune 500 clients. Working in a fast-paced, client-focused environment, you will manage a variety of administrative and operational responsibilities while serving as a key point of coordination between attorneys, practice group leadership, and the client. Success in this role requires exceptional attention to detail, strong communication skills, and the ability to manage competing priorities with professionalism and accuracy.

• Maintain Smartsheet intake and matter tracking views to support internal and client-facing visibility.
• Coordinate matter intake, including client intake forms, submitting new business intake requests, and matter creation tracking across internal systems, ensure matters are set up accurately and consistently.
• Support Court Alert setup and maintenance, including case creation, basic case detail validation, and docket-related updates.
• Support ongoing matter maintenance and quality control, including status updates, key metadata tracking, quality control reviews, closure readiness, and post-closure follow-up.
• Monitor case workflows for completeness, identify gaps, and elevate issues as needed.
• Coordinate the organization and transfer of client-submitted documents into iManage.
• Serve as an operational point of contact for client-related questions from attorneys, legal assistants, and Operations.
• Support reporting and tracking needs, including visibility, basic metrics, and coordination with Finance.
• Develop working knowledge of client-specific workflows, timelines, and client expectations.
• Promote consistency, standardization, and scalability across administrative and legal support tasks.
• Identify opportunities to streamline, document, or reassign repetitive support work.

• Manage attorney calendars for deadlines and meetings.
• Maintain dockets in Court Alert, including deadline tracking and updates.
• Prepare, format, and finalize legal documents, correspondence, and standard case templates.
• Review, route, and file incoming mail and electronic correspondence appropriately.
• Maintain and organize electronic and hard-copy files, as applicable.
• Process new matter documentation, including conflict checks, intake support, and engagement materials.
• Compose and prepare confidential correspondence on behalf of attorneys.
• Enter attorney time and assist with related timekeeping tasks as needed.
• Prepare and submit attorney and client-related expense reports and reimbursements.
• Communicate with clients regarding matters, billing, and status updates as directed.
• Coordinate with firm support departments to facilitate client-related work.
• Assist attorneys with document execution, signatures, filing logistics, and related administrative support.

• Strong attention to detail and ability to manage multiple time-sensitive tasks with accuracy.
• Excellent organizational, written, and verbal communication skills.
• Ability to coordinate and track work across multiple systems, workflows, and stakeholders.
• Ability to identify gaps, follow up proactively, and elevate issues appropriately.
• Proficiency in Microsoft Office, particularly Outlook, Word, and Excel, and ability to learn and use legal, intake, docketing, document management, and billing-related systems.
• Ability to support process consistency, standardization, and continuous improvement in administrative and legal support workflows.
• Strong customer service and relationship management skills when working with attorneys, clients, and internal business partners.

• Prior experience in a law firm, legal department, professional services environment, or other administrative/operations-focused role preferred.
• Experience in process-driven environments requiring accuracy, organization, and coordination across stakeholders strongly preferred.
• Experience supporting attorneys or cross-functional professional teams preferred.

We have offices in Wisconsin (Green Bay, Madison, Milwaukee, Waukesha);
Illinois (Chicago);
Utah (Salt Lake City);
Colorado (Denver, Broomfield);
Texas (Austin);
North Carolina (Charlotte, Durham, Raleigh, Wilmington);
California (Los Angeles);
Nebraska (Lincoln); and Washington DC
. Our contemporary office spaces are ideal for concentration and collaboration; supporting our culture of working together to make great things happen for our Clients.
This position will be based in our Chicago office.

• Challenging and Dynamic Role
• Professional Growth Opportunities
• Performance Management and Coaching
• Specialized Training Programs
• Medical
• Vision Care
• Health Savings Accounts
• Flexible Spending Accounts
• Wellness Program
• Employee and Family Assistance Program

• Competitive Base Pay
• Annual Merit Review/Incentive Pay

• 401(k) with Company…