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Claims Assistant

Job in Springfield, Sangamon County, Illinois, 62777, USA
Listing for: Acrisure, LLC
Full Time position
Listed on 2026-07-14
Job specializations:
  • Administrative/Clerical
    Data Entry
Job Description & How to Apply Below
## Claims Assistant Apply locations:
300 South Bradfordton Road - SPRINGFIELD, IL:
8215 Greenway Boulevard - MIDDLETON, WIposted on:
Posted 8 Days Agojob requisition :
JR113725##
** Job Description
**** About Acrisure
** A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions. Bringing cutting-edge technology and top-tier human support together, it connects clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services and  the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in 21 countries.

Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
** ESSENTIAL FUNCTIONS
*** Organizes the digital claim records for uniformity by removing duplicate records and top-lining documents.
* Completes 10-day and 6-month claim maintenance checklists to ensure the highest level of claims statistical data processing in accordance with multiple calls for data. Processes corrections to data error crits as required.
* Completes manual Medicare query of claims at the CMS COB&R site as needed and documents the digital claim record.
* Processes class code corrections that accurately depict the scope of an injured workers’ job and payroll.
* Completes claim documents in both Image Right and Powersuite.
* Completes closure, re-opens, and reassignments of all claim files as submitted by Supervisory personnel.
* Assists with record subpoenas and completes lien reviews organized with a worksheet summary.
* Completes vendor referrals by service specialty and utilization review submissions to Rising.
* Maintains contact with the WCAB for status updates on claims where named as a party to suit in error.
* Complies with Maximus responses following IMR for timely fulfillment.
* Reviews adjuster Image Right tasks daily for medical authorization requests.
* Provides administrative assistance to claim adjusting team members as needed.
* The Claims Assistant II provides back-up in the entry of manual payments to the Claims Payable Analyst.
* Other duties and projects as assigned.
** COMPETENCIES/QUALIFICATIONS
*** Professional telephone demeanor, good verbal and written communication skills, good listening skills, along with strong organizational skills.
* Thorough knowledge of workers’ compensation claims procedures and policies.
* Possess a strong understanding of human nature and motivation principles.
* Readily control/handle problem issues in times of stress and in a climate of conflict and/or adversity.
* Computer literacy including strong familiarity with Microsoft Office Suite. Ability to type 45 WPM.
* Basic understanding of business technology.
* Responsiveness to changing business needs.
* Ability to work well under pressure and multi-task in a fast paced environment while continually paying attention to detail.
* Ability to adhere to the code of ethical conduct.
* Ability to take direction and make decisions.
* Ability to learn new procedures quickly and adapt to a changing environment.
* Ability to work in a team environment.
* Ability to work with limited supervision.
** EDUCATION/EXPERIENCE REQUIREMENTS
**
* Minimum Education:

High School Diploma or equivalent.

* Preferred Education:

College degree preferred.
* 1-2 years of relevant claims processing experience preferable in the worker’s compensation field or similar experience.
* Desire for career development within the insurance industry.
** WORK ENVIRONMENT
*** This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, telephones, photocopiers, fax machines and the like.#LI-DL1#LI-On-Site Pay Details:

The base compensation range for this position is $17 - $19. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.
** Candidates should be comfortable with an on-site presence to…
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