Receptionist; Program Specialist

Position: Receptionist (Program Specialist I #667)

Inventory #: 667

Location
:
Springfield

Union
: AFSCME

Department
:
Nutrition

Starting Salary
: $3,302.08

Full Salary Range
: $39,625 - $64,941

Office Hours
:
Monday – Friday 8:00 a.m. – 5:00 p.m.

Posted Date
:
March 23, 2026

Closing Date
:
Open Until Filled

Reporting to the Director, performs general program, administrative support, or specialized support tasks.

• Provides appropriate phone coverage for the department and mail sorting, including screening calls and routing to appropriate program area.
• Serves as back‑up phone assistance for the center.
• Responds to general program information questions from program participants.
• Performs follow‑up calls with program participants needing to meet program deadlines.
• Assists in resolving Web‑Based Illinois Nutrition System (WINS) application general errors and omissions.
• Enters program application and contract data into the electronic application system for approval.
• Collects, compiles, and maintains assigned program and specific grant program information and databases for the child nutrition programs using the specific tracking system for each.
• Provides general program and administrative support including, but not limited to, maintaining databases; collecting, compiling, and maintaining program files; tracking program and grant application and claiming information; and preparing outgoing mail and certified correspondence.
• Performs other duties as assigned.

• High school diploma or equivalent.
• One year of progressively responsible secretarial or programmatic experience involving multi‑line phone systems, filing, and computer work.
• Knowledge of office practices and procedures.
• Proficiency in Microsoft Word and Excel.
• Excellent telephone and communication skills.
• Excellent organizational skills.
• Excellent interpersonal skills.
• Ability to work independently or as part of a team.

• Some college or technical training.