Regional Trainer – Executive I

• Serves as a Regional Trainer for the Springfield Region
• Organizes, plans, and develops functions for the statewide child support system
• Researches program issues and compiles information
• Serves as a training liaison between the Division of Child Support Services (CSS) and internal and external partners including but not limited to Circuit Clerks, Attorney general's staff, State's Attorneys, legal representative, and other states
• Appears in court as a witness to proceedings or as an expert on difficult child support cases
• Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above

• Requires one (1) year of experience conducting training in a professional environment
• Requires one (1) year of experience preparing and conducting presentations
• Requires one (1) year of experience writing and developing training/presentation materials
• Requires knowledge, skill and mental development equivalent to completion of four (4) years of college, preferably with coursework in business or public administration.
• Requires one (1) year of responsible administrative experience in a public or business organization, or completion of an agency approved professional management training program
• Elementary knowledge of Child Support rules and regulations
• One (1) year of experience utilizing Microsoft PowerPoint, MS Word, Excel, etc.
• Two (2) years of experience utilizing a computer support information system such as a Statewide database system, CSNET, State Disbursement Unit (SDU)

Demonstrates expertise in training development and delivery, with a strong focus on child support regulations and effective communication with diverse stakeholders. Proficient in utilizing computer support information systems and Microsoft Office tools to enhance training effectiveness.

• Training Development
• Presentation Skills
• Child Support Regulations Knowledge
• Administrative Experience
• Microsoft Office Proficiency

• Training Development
• Presentation Preparation
• Writing Training Materials
• Administrative Experience
• Child Support Rules Knowledge

• Communication
• Organizational Skills
• Interpersonal Skills

• Child Support Services
• Public Administration
• Professional Management Training
• Statewide Database System

• Microsoft Power Point
• Microsoft Word
• Microsoft Excel
• CSNET
• State Disbursement Unit (SDU)