Project Portfolio Management Consultant

THE OPPORTUNITY

Mass Mutual Operations is looking for an experienced and strategic Project Portfolio Management Consultant to join the Strategy & Transformation organization. You will report to the Director, Portfolio Governance and Reporting
. This position is available as a hybrid position, based at our Springfield, MA headquarters.

In this role, you’ll help advance our organizational maturity in demand and capacity management by designing governance frameworks, facilitating planning conversations, and uncovering resource trends that enable more informed decision‑making. You’ll have the opportunity to shape how our Operations department forecasts, allocates, and maximizes people resources. Working across functions and with senior leadership, you’ll bring clarity to complex data and ensure our teams are empowered to focus on the most critical priorities—at the right time, with the right support.

This is a business‑focused role—not a technical developer or architect position—designed for professionals with deep knowledge of portfolio governance and demand forecasting.

In this role, you’ll help shape the future of Operations by establishing robust governance frameworks and advancing enterprise‑wide demand and capacity management practices. You’ll be instrumental in driving strategic conversations with senior leadership—surfacing actionable insights, identifying resource trends, and strengthening alignment between people, priorities, and planning. Your work will directly influence how we make decisions, allocate talent, and forecast future needs.

By coordinating planning efforts and developing executive‐ready materials, you’ll ensure leaders have the visibility and confidence to invest resources where they deliver the greatest value. Ultimately, you’ll help create a more agile and empowered Operations organization—one where teams are resourced effectively, work streams are optimized, and strategic priorities are met with precision, all while interfacing with leaders at all levels across the organization.

• Establish Governance: Drive organizational maturity in project portfolio management by establishing governance frameworks that promote strategic prioritization and resource transparency.

• Monitor and Promote Adoption: Collaborate with the Reporting team to track Clarity PPM usage and ensure consistent adoption across Operations.

• Forecasting Leadership: Facilitate forecasting and resource planning sessions with project and resource managers, driving alignment and proactive capacity decisions.

• Executive Insight Delivery: Share demand and capacity trends with senior leadership, translating data into strategic insights and portfolio‑level recommendations.

• Data Governance and Integrity: Partner with the PMO Governance Lead to uphold data accuracy through regular updates, audit reviews, and governance protocols.

• Portfolio Reporting: Develop and distribute dashboards and reports that highlight actual and projected resource utilization, supporting planning and decision‑making.

• Process and Standards Enablement: Establish and lead standardized demand and capacity processes, including resource fulfillment meetings and conflict resolution frameworks.

• Facilitate the intake, assessment, and prioritization of project requests, filtering low‑value efforts and promoting focus on initiatives with the highest strategic impact.

• Partner with stakeholders to shape project pipelines and ensure business needs are reflected in resourcing plans.

• Lead initiatives to understand, model, and forecast resource availability across Operations—including personnel, budget, and technology needs.

• Identify potential bottlenecks and advocate for timing adjustments or strategic trade‑offs to improve delivery feasibility.

• Enable smarter allocation of resources across the enterprise by guiding managers toward high‑impact assignments and minimizing idle or misaligned effort.

• Drive planning processes to ensure the right talent is deployed to the right work streams at the right time.