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Manager, Business Consultant - Scrum Team; IC

Job in Springfield, Sangamon County, Illinois, 62777, USA
Listing for: CVS Health
Full Time position
Listed on 2026-02-10
Job specializations:
  • Business
    Data Analyst, Business Systems/ Tech Analyst
Job Description & How to Apply Below
Position: Manager, Business Consultant - Scrum Team (IC)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position

Summary

This is a Scrum Team role that will be a member of the Medicare / Medicaid / Exchange Enrollment Configuration team tasked with developing purpose-built capabilities for our Next Gen platform. This role is primarily responsible for delivering configuration for post-enrollment, file extract, and reporting Stories within an Agile framework.

  • Performs analysis and translates business needs to create high-quality Business Requirements and Functional Specifications documentation within specified time framesto solvemildlycomplex problems (one or two interfaces with other systems within a business unit) considering all impacted components from an end-to-end perspective.

  • Performs data analytics using SQL / PLSQL at abeginnerlevel.

  • Ensures end-to-end traceability of requirements is complete.

  • Applies specific functional and/or businessexpertiseto perform assigned tasks and develop specific project deliverables.

  • Conducts impact analysis of configuration changes on business processes and existing technology.

  • Competent to work withlimitedsupervision in a technical capacity on most phases ofthe business systems analysis.

  • Contributes to the review of Test Planning and Test Execution strategies.

  • Develops business workflow diagrams.

  • Assistsin the development of data models and interface design specifications.

  • Documents, tracks, andresolvesissues related to data quality.

  • Participates in collaborative system and data design sessions with the user community, technical architecture resources, and development resources.

  • Completes project activities on time and within budget, andproactivelyidentifiesand communicates issues that may jeopardize milestones or project budget to the Project Manager / Product Owner.

  • Adheres to SDLC or AGILE project managementmethodologybyutilizinginternal procedures and tools andidentifyingareas formethodologyimprovement.

  • Develops Product Overviews, FAQs, Tool Glossaries, system training material, and system user documentation to support implementation activities.

  • Creates appropriate communicationmaterialsand ensures they are distributed appropriately.

  • Conducts interviews, fact-finding, and independent research to design creative, progressive solutions for business problems.

  • Leverages Subject Matter Expertise of the Medicare Enrollment, Billing and Correspondence operational processes in support of assignments

  • Supports the Product Owner with other Scrum Team tasks (hosts /facilitates meetings, taking detailed notes, completes analysis / research)

Required Qualifications
  • Experience with PLSQL, SQL Server and / or Oracle, SQL Server databases (2-4 years)

  • Experience with software development life cycles (2-4years)

  • Experience with analytical techniques (Scenarios and Use-cases, Scope Modeling, Functional Decomposition, Interviews, Observation / Job Shadowing, Focus Groups, Acceptance and Evaluation, Sequence Diagrams, User Stories, Brainstorming, Storyboarding, Prototyping, Event Analysis, Business Rule Analysis, Requirements Workshops, Risk Analysis, Root Cause Analysis) (2-4years)

Preferred Qualifications
  • Experience with Market Prominence, MHK's (formerly

    MedHOK) Enrollment, Billing and Correspondence platform

  • Experience with Medicare post-enrollment processing, including Transaction Reply processing, disenrollment processing, enrollment cancellations,membership updates,etc(2-4 years)

  • Government Services Administration - Medicare, Medicaid, Individual Exchanges (2-4years)

  • Driving Change (Foundational)

  • Leadership / Creating Accountability (Foundational)

  • Leadership / Driving a Culture of Compliance (Foundational)

  • General Business Consulting for Solutions (Foundational)

  • Leadership /Anticipating and Innovating (Foundational)

  • Technology / Justifying the Business Case (Foundational)

  • De…

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