Account Manager, US Soccer Federation

Overview

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides access for corporate clients and fans to official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates its own unique experiences.

On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO owns iconic properties including UFC, WWE, and P , reaching 1 billion households across 210 countries and territories and organizing more than 500 live events year-round. TKO also services and partners with major sports rights holders through IMG and On Location, a global leader in premium experiential hospitality.

The Account Manager, US Soccer Federation, is a virtual position that will serve and oversee the complex management and execution of individual, group and administrative domestic and international travel for US Soccer Federation. This position will be heavily involved in domestic air, international air, car service and, at times, individual hotel and rental car needs. The ideal candidate is a creative and analytical thinker with strong project management skills and demonstrates exceptional organizational abilities, superb interpersonal skills, multitasking skills and excellent time-management.

• Manage client relationships (both internal and external) as it relates to work assigned.
• Ability to manage a high volume of individual and group air, both domestic and international.
• Provide emergency and after-hours service to travelers, especially during peak client event months.
• Coordinate communication of traveler itineraries and changes with client staff.
• Know and properly use: airline terminology, codes, fare basis, airline rules and tariffs, resource guides, books, and industry contacts.
• Know and can book car service, rental cars and hotels when needed.
• Accurately and timely data management.
• Remain informed of all airline rules and regulations and current affairs.
• Maintain a professional working relationship with the clients while representing the Company.

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.

To perform this job successfully, the candidate must perform each essential duty above at the highest levels. The requirements listed below represent the knowledge, skill, and/or ability required.

• Proven record of successful relationship building and maintenance
• Knowledge of Sabre or similar GDS
• Knowledge and experience of the airline industry
• Individual and group booking experience and knowledge
• Understanding of visa and country legal document requirements
• Knowledge of general office PC-based programs, including Microsoft Office 365
• Strong judgment and decision-making skills
• Exceptional communication skills, both written and verbal
• Ability to produce accurate work under the stress of and meet ticketing deadlines

• Exceed all service expectations with our customers, partners, and each other.
• Create value by enriching people’s lives.
• Do the right thing and bring others along with us — always.
• Propel the power of diversity in thought, team, and experience.
• Partner to generate win-win solutions.
• Ignite and empower our team’s entrepreneurial spirit.
• Exude respect and gratitude — treat others as you want to be treated.

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life, and disability insurance, paid time off,…