Credit Enablement & Communications Specialist

Overview

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

Working Locations: MN (St Cloud, Mankato, Capella Building, St Paul, Lake Elmo, Rochester); IL (8750 W. Bryn Mawr Chicago, Palos Park, Plainfield); IN (Indianapolis, Carmel, Jasper, Bloomington, Muncie, Lafayette, Evansville); MI (Troy, Ann Arbor, Grand Rapids);
Milwaukee, Louisville, Nashville.

The salary range for this position is $81,700 - $165,100 per year plus bonus. The base salary reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate’s relevant skills and professional experience, educational qualifications, and geographic location.

The Credit Enablement & Communications Specialist role supports Credit Risk Management by coordinating, delivering, and maintaining credit-related communications and training across the bank. This is an individual contributor role with no direct people management responsibilities. The role supports the Chief Credit Officer and Credit Executives, and works closely with Credit Policy, 2nd line Risk Management, Regulatory and Compliance, and the Learning & Development team to ensure credit policies, procedures, and updates are communicated clearly and applied consistently.

This person is expected to enhance engagement with the credit organization, create and elevate the team’s visibility, promote talent development, formalize a regular communication rhythm, and take responsibility for the creation and coordination of credit-related materials for update meetings and off‑sites.

• Establish ongoing communication materials for Credit Risk Management organization to drive engagement and support culture building
• Coordinate and maintain credit training programs for lenders, credit analysts, and credit officers
• Support onboarding and ongoing education for credit-related roles
• Communicate credit policy updates, procedural changes, and regulatory guidance
• Prepare and maintain training materials, presentations, job aids, and internal documentation
• Schedule and organize in-person and virtual training sessions
• Track training participation and completion for credit staff
• Partner with Credit Policy, Credit Risk Management, 2nd Line Risk, Compliance, and Learning & Development on training initiatives
• Gather feedback and recommend improvements to training content and delivery

• Effectively and transparently share information and ideas with others
• Tailor the delivery of communication to engage the audience in an easy-to-understand way
• Unite others toward a common goal
• Ask for others’ opinions and ideas and listen actively to gain their support

• Takes ownership of the problem while collaborating with others on a resolution with an appropriate level of urgency
• Collaborates and seeks to understand the root causes of problems
• Evaluates the implications of new information or events and recommends solutions using sound decisions based on what is known at the time
• Takes action consistent with available facts, constraints, and probable consequences

• Actively seeks information to understand the rationale, implications, and impact for changes
• Remains agile by quickly modifying daily behavior, leveraging resources, and trying new approaches to embrace change
• Willing to act quickly, learn and adjust as needed
• Identifies and recommends changes to leadership to improve performance

• Skilled in the development of communications plans for business enablement
• Working knowledge of commercial credit and underwriting concepts
• 2–4 years of experience in…