Fulfillment Associate - Document Management

Overview

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day our customers make critical decisions to help save lives, improve business, and build better judicial and regulatory systems.

Location: 600 S. Second Street Springfield, IL 62704

Hours: 8:00 a.m. – 5:00 p.m., Monday – Friday

• Prepare, review, and submit Illinois corporate filings:
  Articles of Incorporation and Organization, amendments, mergers, conversions, dissolutions, annual reports and franchise tax filings, reinstatements, assumed name filings, and BCA 14.30, 5.10, 13.15 forms.
• Ensure filings meet statutory requirements and avoid rejections.
• Calculate Illinois franchise tax and penalties accurately.
• Monitor filing deadlines to maintain good standing for clients.
• Provide consultative guidance on filing requirements, turnaround times, and compliance obligations.
• Communicate filing status, issues, and resolutions clearly and professionally.
• Collaborate with internal teams to resolve complex filing scenarios.
• Maintain accurate documentation and records of all filings.
• Identify process improvements to reduce rejections and increase efficiency.
• Stay current on legislative changes affecting business filings.
• Assist with training new team members on processes and best practices.

• 2+ years of experience in corporate filings, legal compliance, or a related field.
• Strong understanding of Illinois corporate statutes and Secretary of State procedures (preferred).
• High school diploma required; associate or bachelor’s degree a plus.
• Excellent written and verbal communication skills.
• Strong analytical and problem‑solving abilities.
• High attention to detail and accuracy.
• Proficiency with Microsoft Office and data‑entry systems.
• Ability to manage multiple deadlines in a fast‑paced environment.
• Willingness to work overtime during peak periods.
• Experience with franchise tax calculations.
• Familiarity with corporate service providers or legal support environments.
• Ability to interpret state statutes and procedural guidelines.
• Strong customer‑service orientation.
• In‑office work required in Springfield, IL, Monday‑Friday.

$25,200.00 – $42,300.00 USD

Medical, Dental, & Vision Plans; 401(k); FSA/HSA;
Commuter Benefits;
Tuition Assistance;
Vacation and Sick Time;
Paid Parental Leave.

Wolters Kluwer is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. The above statements describe the general nature and level of work being performed by most people assigned to this job. They are not an exhaustive list of all duties and responsibilities and requirements.