Director, Global Operations, Corporate Card & Meetings Management

Director, Global Travel Operations, Corporate Card & Meetings Management Skip to main content

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Hybrid locations:
USA - IL (Remote) time type:
Full time posted on:
Posted Yesterday job requisition :
R30942

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
** Job Description
** This role provides enterprise-wide leadership for Allstate’s global travel, meetings & events, corporate card, and travel & expense ecosystem across a complex, regulated, multinational environment.  The Director serves as the operational owner and strategic integrator of travel operations, payment programs, meetings governance, duty of care, supplier performance, traveler experience, and financial controls—translating enterprise strategy, supplier agreements, and policy into consistent, compliant, and scalable operational outcomes.  

The role sits at the intersection of Procurement, Finance, Risk, Security, HR, Technology, Legal, and Internal Audit, requiring strong executive presence, operational rigor, and the ability to lead through influence. Accountability includes governance, risk mitigation, cost optimization, and employee experience across approximately $180M+ in annual global T&E-related spend
** Enterprise Scope of Responsibility
*** Global business travel operations and policy
* Corporate card and T&E payment strategy (individual, virtual, payment cards, meetings cards)
* Meetings & events governance, sourcing, and risk oversight
* Duty of care, traveler safety, and crisis response alignment
* Supplier performance management and commercial governance
* Financial controls, compliance, and audit readiness
* Operational reporting, analytics, and executive insights
* Change leadership across policy, process, technology, and suppliers
** Key Responsibilities (Interview Evaluation View)
**** Global Travel Operations Leadership
*** Owns
** end-to-end global travel operations**, ensuring consistency across regions, agencies, airlines, hotels, ground transportation, rail, meetings travel, and technology platforms.
* Develops and executes a
** multi-year travel operations roadmap
** aligned to enterprise financial goals, employee experience, sustainability, resilience, and risk tolerance.
* Partners with the Allstate Catastrophe organization and external service providers to ensure readiness and resilience in response to climate related events and other perils.
* Oversees
** travel policy governance**, exception management, executive travel frameworks, and global compliance.
* Leads continuous improvement in booking adoption, traveler satisfaction, operational efficiency, and policy adherence.
* Acts as the operational counterpart to Procurement on
** travel supplier sourcing, negotiations, contracting, and performance governance**.
** Duty of Care, Risk & Governance
*** Serves as the
** enterprise travel operations liaison
** for duty of care, partnering with Security, Risk, Legal, and external providers.
* Establishes governance frameworks including decision rights, escalation paths, incident response, and business continuity playbooks.
* Ensures global compliance with
** SOX, internal controls, audit standards, and regulatory requirements**, including documentation and remediation.
** Corporate Card & Travel & Expense Program Leadership
*** Owns the
** global corporate card and T&E payment strategy**, including program design,…