Manager, Category HR and Professional Services, Global Indirects

Job Description

As part of Global Indirect Procurement Organization, the Global Category Manager – HR and Professional Services is responsible for the category management, sourcing strategy and supplier management of assigned categories and spend.

This role will support the Global Category Lead – HR and Professional Services to achieve best practices in procurement, supplier management, stakeholder engagement and drive necessary changes to improve the overall efficiency and performance of our Global Procurement function. This role will focus on sub‑categories of HR US Benefits & Welfares, Temp Labor, Recruiting, and Subscriptions with global spend of $200‑$300M.

• Category Strategy Development: develop and maintain global category strategies for the whole range of professional services procurement, including but not limited to consulting, tax & audit, credit cards, etc., ensuring alignment with overall business objectives. Define and implement category roadmap including oversight of the business plan (short and medium term).
• Strategy implementation and execution: work in collaboration with internal stakeholders and procurement peers to run sourcing projects, ensure active management of contracts, supplier performance and support requester’s needs in related to professional services categories.
• Cost Management: achieve cost reduction targets, secure timely involvement of procurement in source to contract, while effectively considering sustainability requirements, supplier performance, and contractual risks. Identify, forecast, and execute on cost‑out opportunities and improvements utilizing a multi‑year strategy to maintain a continuous flow of opportunities.
• Supplier Management: identify, evaluate, and manage relationships with key suppliers to ensure quality, reliability, cost‑effectiveness, and innovation.
• Contracting: lead contract negotiation with suppliers, ensuring favorable terms and conditions, pursuing and efficient contracting process and actively managing contracts through its entire lifecycle.
• Market Analysis: conduct market research and analysis to stay informed about industry trends, emerging technologies, and competitive landscape. Understand the cost drivers of the commodities and services within the category, along with market trends and industry benchmarking, to assure the lowest Total Cost of Ownership is achieved.
• Stakeholder
  
  Collaboration:
  
  develop relationship and work closely with procurement peers (local & global) as well as internal stakeholders including Finance, IT, HR, Legal and other functions, to understand their needs and ensure alignment with procurement strategies.
• Project Management: independently lead projects by guiding, directing, and creating alignment with project stakeholders utilizing project management principles, procurement tools and practices to manage projects within constraints, meeting agreed upon timelines and deliverables.
• Process Improvement: implement standards and optimize processes in the assigned areas (e.g., e‑sourcing, guided buying, spend analytics)
• Risk Management:
  
  identify and mitigate risks associated with the related categories and agreements, including supplier performance and compliance issues.
• Performance Monitoring: track and report on key performance indicators (KPIs) to measure the effectiveness of category strategies and supplier performance.

• Education:
  
  Bachelor’s degree in Business, Procurement, Law, Supply Chain Management, or a related field. A Master’s degree or relevant certifications (e.g., CPSM, CIPS) is a plus.
• Experience:
  
  8‑10 years of experience in HR and Professional Services procurement or category management, preferably in a global or multinational organization. Demonstrated expertise in procurement category management, supplier relationship management, commercial negotiations, and the strategic sourcing process.
• Knowledge:
  In‑depth understanding of corporate services, market dynamics, and supplier landscape.
• Communication:
  Excellent verbal and written communication skills, with the ability to influence and collaborate with stakeholders at all levels.
• Problem‑Solving:
  Strong…