Strategic Implementation & Process Improvement Consultant

Overview

Horace Mann is seeking a highly collaborative and results-oriented Strategic Implementation & Process Improvement Consultant to drive key initiatives that support the growth and effectiveness of our Worksite Distribution organization.

In this role, you will serve as a strategic partner to sales leadership, helping identify opportunities, improve processes, and implement solutions that enhance recruiting, onboarding, sales performance, technology adoption, and operational effectiveness. You ll lead high-impact projects from concept through execution, ensuring initiatives are successfully implemented and deliver measurable business results.

This is an exciting opportunity for a professional who enjoys solving complex business challenges, influencing stakeholders, and helping teams execute strategic priorities.

Strategic Planning & Business Partnership

• Partner with sales leadership to identify, prioritize, and execute strategic opportunities that support business growth and operational excellence.
• Collaborate with field leadership to develop and implement tactics and strategies that drive sales effectiveness and field performance.
• Serve as a trusted advisor to stakeholders by identifying opportunities to improve processes, systems, and business outcomes.

Project Leadership & Implementation

• Lead strategic and tactical projects from inception through implementation and post-launch evaluation.
• Develop project plans, timelines, communication strategies, and success metrics to ensure effective execution.
• Monitor implementation progress and proactively address risks, obstacles, and dependencies.
• Evaluate effectiveness of implemented processes and initiatives to ensure consistent execution and desired outcomes.

Process Improvement & Operational Excellence

• Analyze existing processes and identify opportunities to improve efficiency, effectiveness, and user experience.
• Develop and implement scalable processes, tools, and best practices that support field operations and business objectives.
• Ensure alignment between Worksite Agency Support activities and broader Worksite Distribution initiatives.

Stakeholder Engagement & Communication

• Build and maintain strong relationships across business units to foster collaboration and alignment.
• Coordinate with field leaders, operational teams, and business partners to ensure successful execution of key initiatives.
• Communicate project status, priorities, and outcomes to leadership and field stakeholders.
• Identify, prioritize, and communicate key projects, programs, and initiatives throughout the organization.

Required

• Bachelor s Degree or equivalent relevant professional experience.
• 5+ years of experience within the insurance industry.
• Proven experience leading projects, implementing business initiatives, and managing multiple priorities simultaneously.
• Strong process development, implementation, and continuous improvement experience.
• Demonstrated success working with multiple stakeholders and influencing without direct authority.

Preferred

• Experience supporting sales organizations, distribution channels, or field operations.
• Experience with project management methodologies and change management principles.
• Knowledge of Worksite, Voluntary Benefits, or Insurance Distribution operations.

Leadership & Collaboration

• Strong relationship-building skills with the ability to work effectively across all levels of the organization.
• Ability to create alignment and drive action among diverse stakeholder groups.
• Team-focused mindset with the ability to foster collaboration and shared success.

Project & Process Management

• Exceptional planning and organizational skills.
• Ability to manage multiple projects and competing priorities simultaneously.
• Strong process analysis, development, and implementation capabilities.

Communication & Influence

• Excellent presentation, business writing, facilitation, and negotiation skills.
• Ability to clearly communicate complex concepts to diverse audiences.
• Strong executive presence and stakeholder management abilities.

Business Acumen

• Strategic thinker with strong analytical and problem-solving skills.
• Ability to connect…