Admin Dealer Credit

General information

# 22050

Remote? No

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion.

From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Administer the Commercial Auto Flood Insurance program by ordering flood determination forms from Ally’s chosen vendor(s), provide direction to the RBC's as to which buildings require flood insurance and in what amount, review flood insurance policies for compliance with regulatory guidance and Ally policies and procedures, renew flood insurance policies in accordance with regulatory guidance, prepare and maintain flood reporting.

• Enhance personal development through training and mentoring.
• Enhance profitability:
  Seek and act on opportunities to reduce operating costs.
• Ensure expenses are properly allocated to appropriate cost center.
• Continuously review and update process maps.
• Adhere to company policies/procedures and elevate any matters that are not compliant.
• Follow departmental processes to ensure established metrics are achieved, dealer and matrix partners’ expectations are met, and loss exposure is mitigated.
• Provide stakeholders frequent status updates and solicit feedback.
• Proactively work to resolve internal conflicts and develop effective working relationships.

• HS Diploma or equivalent required
• 3+ years in customer service or financial services industry is needed.
• Bachelor's degree in business related discipline preferred.
• Knowledge of commercial insurance and flood insurance regulations a plus.
• Ability to perform technical based activities.
• Knowledge of and exposure to fundamental theories, principles, and concepts.
• Leveraging technical expertise and relationships to contribute to strategy and drive business results. Ability to produce documents, spreadsheets, databases, etc. with Windows-based software.

#DFS#LI-Hybrid

Ally’s compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:
Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting. Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs. Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts. Work-Life Integration: other benefits including Life Matters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on “Doing it Right” and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit

Ally is an equal opportunity employer committed to diversity and…